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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates foundational knowledge in mobile development, data analysis, and customer success strategies, with proficiency in tools like Excel and debugging software. Capable of collaborating effectively with technical teams and communicating complex concepts to stakeholders.
Highest-signal resume keywords
Mobile Development ExperienceData Analysis SkillsExcel MasteryStrong Communication SkillsTechnical Concept Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Introductory CodingMobile DevelopmentData AnalysisTechnical WalkthroughsImplementation Best Practices
Soft Skills
Strong CommunicationPresentation SkillsCustomer Relationship Management
Tools & Technologies
PostmanJupyter NotebooksExcel
Industry Keywords
TelematicsMobility ProductsCustomer SuccessCloud InfrastructureAPIsSDKs
Tech Stack
Tools & technologiesAndroidCloudiOS
About the role
Key responsibilities & impact- Shadow Arity team members to become familiar with flagship telematics and mobility products, including Routely, the Arity SDK, and APIs
- Learn Customer Success functions including selling, nurturing, supporting, and maintaining long-term customer relationships
- Learn customers’ business strategies and goals and how Arity solutions and services help achieve them
- Learn technologies supporting Arity’s cloud infrastructure, APIs, SDKs, and mobile technologies
- Learn to use debugging tools such as Postman and Jupyter Notebooks
- Support Customer Success Managers and the Lead Solution Implementation Engineer with technical walkthroughs and implementation best practices
- Work with customer support to understand troubleshooting and issue resolution
- Collaborate with Product and Engineering on implementation and adaptation of Arity products based on customer feedback
- Collaborate with Customer Success Managers to share critical client activity during onboarding or troubleshooting
- Develop skills in iOS, Android, mobile testing, data analysis, and processing
- May travel to client sites for 1–2 customer quarterly business reviews
Requirements
What you’ll need- Working toward a degree in computer science, software engineering and development, or relevant work experience
- Introductory coding and/or mobile development experience
- Knowledge of mobile development tools
- Mastery of Excel for analyzing data, including pivot tables and formulas
- Interest in data analysis and processing
- Proven ability to understand technical concepts and distill them into business terms for key stakeholders
- Interest and passion for working with progressive technologies
- Strong communication and presentation skills
- Allstate generally does not sponsor individuals for employment-based visas for this position
- Dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Valid photo identification available at the start of the interview
Benefits
Comp & perks- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home
