Desk Property Adjuster

Allstate

. Investigate and evaluate homeowners property claims from start to finish .

Posted 9/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $53,500 - $110,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full lifecycle of homeowners property claims, including assessment, negotiation, and settlement. Proficient in Xactimate and possesses a strong foundation in claims handling, with a focus on customer service and complex claims resolution.

Highest-signal resume keywords

Property Desk Adjuster ExperienceProficiency In XactimateClaims Handling ExpertiseActive Adjuster LicenseCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingNegotiationAssessment Of DamagesSubrogation HandlingInvestigationCoverage DeterminationResidential Construction KnowledgeComplex Claims ManagementFull Claim OwnershipWater Mitigation

Soft Skills

Clear CommunicationCustomer ServiceProblem SolvingAttention To DetailIndependence

Certifications & Qualifications

Active Adjuster LicenseResident Producer License

Industry Keywords

Homeowners Property ClaimsAdditional Living Expense ClaimsFraud InvestigationSubrogationDesk ReviewField And Desk SettingsNew England Region ClaimsClaims Volume ManagementHome Systems KnowledgeStructural Integrity

About the role

Key responsibilities & impact

Investigate and evaluate homeowners property claims from start to finish
Confirm facts of loss, determine coverage, assess damages, and negotiate settlements within assigned authority
Manage the full claim lifecycle, including supplements, Additional Living Expense claims, contents, and personal property losses
Communicate clearly and promptly with customers throughout the claims process
Work with customers, contractors, and other partners to handle claims accurately and efficiently
Support claim volume across the New England region, with additional states assigned based on business needs
Apply extensive experience or rotate into specialty areas such as coverage, investigation, litigation, large loss, water mitigation, or desk review
Partner with fraud and subrogation representatives on applicable claims
Recognize residential construction and repair components, including structural integrity and home systems
Identify complex customer needs and address them using appropriate customer service skills
Determine subrogation or fraud potential and handling approach
Handle complex homeowners first-party claims involving coverage, damages, and subrogation with discretion and independence
No supervisory duties

Requirements

What you’ll need

Experienced Property Desk Adjuster
Preferably located in the Central or Eastern Time Zone
Proficiency in Xactimate
Strong foundation in claims handling, including supplements, ALE, contents, and full claim ownership
Experience handling claims in both field and desk settings strongly preferred
Active adjuster license or a license qualifying for reciprocity in applicable states strongly preferred
Candidates must possess authorization to work in the United States
Must terminate existing insurance license appointments before onboarding and must not hold outside appointments during employment
Resident producer license holders must surrender that license when instructed by the licensing team
Dedicated, private home workspace free from distractions
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

$1,000 Licensing Sign on Bonus may be available for applicable active licenses
Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Remote work arrangement