Digital Product Manager – Voice & Communications Platform

Allstate

. Support delivery and lifecycle management of voice and communication products and capabilities .

Posted 10/7/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $181,025 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Management with a focus on voice and communication products, leveraging data and customer insights to inform product requirements and priorities. Proven ability to collaborate with cross-functional teams and manage integrations within technology environments.

Highest-signal resume keywords

Product Management ExperienceAgile MethodologySystem IntegrationsStrong Communication SkillsData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Requirements TranslationUser Story AuthoringProcess AnalysisUser ResearchTestingBacklog ManagementOperational Metrics AnalysisRisk IdentificationStakeholder CommunicationConversational AI Integration

Soft Skills

CollaborationProblem-SolvingAdaptabilityStakeholder EngagementCustomer Focus

Tools & Technologies

Enterprise PlatformsCommunication TechnologiesAgile ToolsWorkflow Management Systems

Industry Keywords

Voice ProductsCommunication CapabilitiesCross-Functional InitiativesTechnology Development Environment

About the role

Key responsibilities & impact

Support delivery and lifecycle management of voice and communication products and capabilities
Partner with business stakeholders to understand customer and operational needs and translate them into product requirements
Participate in discovery activities, process analysis, user research, and testing
Work with engineering teams and technology partners to define and prioritize product backlog items
Manage integrations between conversational AI and enterprise platforms, applications, and workflows
Author, refine, test, and accept user stories and requirements
Use customer feedback, operational metrics, and business data to inform prioritization and improve outcomes
Identify risks, dependencies, and opportunities and communicate them to stakeholders
Support roadmap execution and delivery planning
Collaborate with vendors and third-party partners to deliver capabilities effectively
Help modernize customer and employee communications through conversational AI and related technologies

Requirements

What you’ll need

Approximately 3–5 years of experience in Product Management
Experience working in a technology development environment with Agile teams
Ability to translate business needs into product requirements and priorities
Experience supporting cross-functional initiatives involving multiple stakeholders
Bachelor's degree or equivalent experience
Experience with system integrations, platform implementations, or enterprise technology solutions
Strong communication skills and ability to work with business and technical teams
Ability to use data, customer insights, and stakeholder feedback to support decisions
Background investigation required
Must have a dedicated, private workspace free from distractions
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs
Work-from-home arrangement