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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in auto collision estimating, including proficiency with CCC One, effective communication, and strong organizational skills. Capable of evaluating claims, negotiating settlements, and maintaining compliance with licensing and continuing education requirements.
Highest-signal resume keywords
Auto Collision EstimatingCCC One ProficiencyClaims Processing TechnologyWritten And Verbal CommunicationAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Auto Collision EstimatingClaims InvestigationEstimate WritingNegotiation SkillsClaims Documentation
Soft Skills
Time ManagementOrganizational SkillsCustomer Communication
Tools & Technologies
CCC OneClaims SystemSettlement PlatformsEstimate Tools
Certifications & Qualifications
High School DiplomaGEDValid Driver's License
Industry Keywords
Claims ProcessingAuto InsuranceCollision RepairDamage AssessmentContinuing Education
About the role
Key responsibilities & impact- Meet customers at homes, repair shops, and tow yards
- Write estimates and guide customers through repair or total loss processes
- Conduct in-person visits, virtual inspections, and written communications
- Collaborate with body shops and service providers
- Investigate casualty and applicable line-of-business claims
- Review damage and interpret policies to determine coverage
- Communicate with customers by phone, email, and video chat
- Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
- Use estimate tools, job aids, and settlement platforms
- Document claims accurately in the claims system and maintain timely records
- Attend two weeks of in-person training at the Dallas, TX office if required
Requirements
What you’ll need- 18+ months’ experience in auto collision estimating using CCC One
- High School Diploma or GED
- Proficient written and verbal communication skills
- Strong attention to detail and ability to write precise and comprehensive estimates
- Comfortable utilizing technology and various platforms for claims processing
- Excellent time management and organizational skills
- Valid driver's license and willingness to travel
- Must be located in Philadelphia, PA
- Required licenses must be obtained within 60 days of hire
- Must maintain all licensing required for the role, including continuing education and state-affiliated renewal requirements
- Must submit to a background investigation
- Allstate generally does not sponsor individuals for employment-based visas for this position
- Dedicated, private workspace when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Competitive salary based on experience and qualifications
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Company car may be available based on annual work mileage
- Mileage reimbursements for personal vehicle usage during work
- Sign-on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home