Field Auto Adjuster

Allstate

. Meet customers at their homes, repair shops, or tow yards .

Posted 10/6/2026full-timeAmarillo • Texas • United StatesJunior💰 $60,000 - $117,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in auto collision estimating, including proficiency with CCC One, effective communication, and strong organizational skills. Capable of evaluating vehicle damage, negotiating claim settlements, and maintaining accurate claims records.

Highest-signal resume keywords

Auto Collision EstimatingCCC One ProficiencyClaims Processing TechnologyEffective Communication SkillsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Auto Collision EstimatingClaims EvaluationNegotiation SkillsEstimate WritingDamage Assessment

Soft Skills

Time ManagementOrganizational SkillsCustomer Service

Tools & Technologies

CCC OneClaims SystemSettlement PlatformsJob Aids

Certifications & Qualifications

Adjuster Licenses

Industry Keywords

Vehicle Damage EvaluationClaims ManagementInsurance PoliciesVirtual InspectionsIn-Person Visits

About the role

Key responsibilities & impact

Meet customers at their homes, repair shops, or tow yards
Write estimates and guide customers through repair or total loss processes
Conduct in-person visits, virtual inspections, and written communication
Evaluate vehicle damage and collaborate with body shops and service providers
Investigate casualty and applicable line-of-business claims
Review damage and interpret policies to determine coverage
Communicate with customers by phone, email, and video chat
Keep customers updated on claim progress and accommodate communication preferences
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
Use estimate tools, job aids, and settlement platforms
Maintain accurate and timely claims records in the claims system
Attend up to two weeks of in-person training at the Dallas, TX office if required

Requirements

What you’ll need

18+ months’ experience in auto collision estimating using CCC One
High School Diploma or GED
Proficient written and verbal communication skills
Strong attention to detail and ability to write precise and comprehensive estimates
Comfortable utilizing technology and various platforms for claims processing
Excellent time management and organizational skills
Valid driver's license and willingness to travel
Must be located in Amarillo, TX
All required adjuster licenses must be obtained within 60 days of hire
Must maintain all licensing required for the role, including continuing education and state-affiliated renewal requirements
Background investigation required
Not available for residents of Washington, California, Alaska, and Hawaii
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

$5,000 sign-on bonus may be offered to qualified candidates
$1,000 sign-on bonus for candidates with an active appraiser or adjuster license in TX, FL, or their resident state, subject to eligibility
Company car may be available based on annual work mileage
Mileage reimbursements for personal vehicle usage during work
Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home