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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in auto collision estimating, including proficiency with CCC or Mitchell platforms, and excels in customer communication and claims negotiation. Maintains accurate documentation and adheres to licensing and continuing education requirements.
Highest-signal resume keywords
Auto Collision EstimatingCCC Or Mitchell ProficiencyClaims NegotiationWritten And Verbal CommunicationAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Auto Damage AssessmentClaims ProcessingEstimate WritingSettlement EvaluationPolicy Coverage Interpretation
Soft Skills
Time ManagementOrganizational SkillsCustomer Communication
Tools & Technologies
Claims SystemEstimate ToolsSettlement Platforms
Certifications & Qualifications
High School Diploma Or GEDValid Driver's License
Industry Keywords
Claims ProcessTotal-Loss ProcessesBody Shops CollaborationVirtual InspectionsBackground Investigation
About the role
Key responsibilities & impact- Meet customers at homes, repair shops, and tow yards
- Lead the claims process for auto damage
- Write estimates and guide customers through repair or total-loss processes
- Conduct in-person visits and virtual inspections
- Communicate with customers through phone, email, video, and written communication
- Collaborate with body shops and service providers
- Review casualty and related claims independently
- Assess damage and interpret policy coverage
- Evaluate and negotiate settlements with customers, vendors, carriers, and claimants
- Use estimate tools, job aids, and settlement platforms
- Maintain accurate and timely claim documentation in the claims system
- Perform other related duties as assigned
Requirements
What you’ll need- Candidates must live in or near Beaumont, TX
- 24+ months of experience in auto collision estimating using CCC or Mitchell
- High School Diploma or GED
- Proficient written and verbal communication skills
- Strong attention to detail and ability to write precise, comprehensive estimates
- Comfortable using technology and various claims-processing platforms
- Excellent time management and organizational skills
- Valid driver's license and willingness to travel
- Required licenses must be obtained within 60 days of hire
- Must maintain all licensing required for the role, including continuing education and state-affiliated renewal requirements
- Must terminate existing insurance appointments and not hold outside appointments during employment, if currently licensed
- Dedicated, private home workspace free from distractions
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Must submit to a background investigation
- Allstate generally does not sponsor individuals for employment-based visas
- Not available for residents of Washington, Alaska, and Hawaii
Benefits
Comp & perks- $80 monthly internet stipend
- Potential company car based on annual work mileage
- Mileage reimbursement for personal vehicle usage during work
- $1,000 sign-on bonus for eligible candidates with an active appraiser or adjuster license
- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
