Field Auto Appraiser

Allstate

. Create or audit comprehensive estimates of damages for first- and third-party material damage claims .

Posted 9/17/2026full-timeRemote • North Carolina • United StatesMid-LevelSenior💰 $26 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in auto damage appraisal and claims adjustment, with proficiency in CCC ONE estimating software and a strong understanding of auto repair processes. Capable of effectively negotiating settlements and providing exceptional customer service while managing claims independently within the assigned territory.

Highest-signal resume keywords

Auto Damage AppraisalCCC ONE Estimating SoftwareVehicle InspectionNegotiation SkillsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Damage EstimationClaims AdjustmentRegulatory ComplianceSettlement NegotiationMaterial Damage Claims

Soft Skills

Communication SkillsIndependent WorkRelationship Building

Tools & Technologies

CCC ONE

Certifications & Qualifications

Active Insurance License

Industry Keywords

Auto ClaimsCollision RepairVehicle ConstructionDamage EvaluationFirst-Party ClaimsThird-Party Claims

About the role

Key responsibilities & impact

Create or audit comprehensive estimates of damages for first- and third-party material damage claims
Lead claims toward proper disposition
Train, mentor, control quality, and provide technical assistance on material damage claims
Handle auto claims virtually and in the field throughout the Asheville, NC market, including Hendersonville, Waynesville, and surrounding western North Carolina areas
Inspect vehicles and prepare accurate damage estimates using CCC ONE
Work with customers and repair facilities to support timely and effective claim resolution
Create or audit estimates for material damage losses of all severities
Understand policy content across all policy types written by the company
Negotiate settlements, make settlement payments, and document activities in complex files across multiple lines
Evaluate settlement alternatives for regulatory compliance and fair claims practices
Build relationships with internal and external customers across multiple lines
No supervisory duties

Requirements

What you’ll need

Previous experience as an Auto Damage Appraiser, Field Appraiser, Auto Claims Adjuster, body shop, collision repair, or automotive repair facility experience
Proficiency using CCC ONE estimating software
Experience conducting in-person vehicle inspections and preparing accurate repair estimates
Strong understanding of auto repair processes, vehicle construction, and damage evaluation
Ability to effectively negotiate with repair facilities, vendors, and customers
Excellent customer service and communication skills
Ability to work independently and travel within the assigned territory
Active insurance license holders must terminate all existing appointments prior to onboarding and must not hold outside appointments during employment
Applicants with a resident producer license seeking an adjuster role must surrender that license when instructed by the licensing team
Authorization to work in the United States; visa sponsorship is not provided
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Work-from-home arrangement
Equal opportunity employment