Field Auto Appraiser

Allstate

. Write auto damage estimates and guide customers through the repair or total loss process .

Posted 10/16/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $53,500 - $117,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in auto damage estimating, effective communication, and negotiation skills while managing claims processes efficiently. Proficient in utilizing technology for claims processing and maintaining accurate documentation.

Highest-signal resume keywords

Auto Collision EstimatingCCC Estimating SoftwareMitchell Estimating SoftwareAdjusters' LicenseClaims Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Damage EstimationClaims InvestigationPolicy InterpretationNegotiationDocumentation

Soft Skills

Attention to DetailTime ManagementOrganizational SkillsCommunication Skills

Tools & Technologies

Estimate ToolsSettlement PlatformsClaims System

Certifications & Qualifications

Adjusters' LicenseAppraisers' License

Industry Keywords

Auto InsuranceClaims ManagementCollision RepairCustomer Service

About the role

Key responsibilities & impact

Write auto damage estimates and guide customers through the repair or total loss process
Conduct in-person visits and virtual inspections
Investigate claims through detailed damage reviews and policy interpretation to determine coverage
Communicate with customers by phone, email, and video chat
Provide updates and adapt communication to customer preferences
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
Use estimate tools, job aids, and settlement platforms
Document claims accurately in the claims system
Maintain clear and timely records throughout the claims process
Collaborate with body shops and service providers
Attend onboarding, licensing, and role-specific training

Requirements

What you’ll need

3-5 years' experience in auto collision estimating using CCC or Mitchell
High School Diploma or GED
Proficient written and verbal communication skills
Strong attention to detail and ability to write precise and comprehensive estimates
Comfortable utilizing technology and various platforms for claims processing
Excellent time management and organizational skills
Valid driver's license and willingness to travel
Must be located in Brooklyn, NY
Ability to attend required training sessions and complete the training program
Required adjusters' and/or appraisers' licenses must be obtained within 60 days of hire and maintained
Must submit to a background investigation
Must have reliable internet with minimum speeds of 50 MB download and 5 MB upload when working from home
Dedicated, private workspace free from distractions with appropriate desk and seating when working from home

Benefits

Comp & perks

Medical, dental, and vision coverage
Allstate pension plan
401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Potential eligibility for a company car
Mileage reimbursements for personal vehicle usage during work
Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home