Field Auto Appraiser

Allstate

. Meet customers at their homes, repair shops, or tow yards .

Posted 9/30/2026full-timeRemote • Washington • United StatesMid-LevelSenior💰 $60,000 - $117,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in auto collision estimating, including proficiency with CCC or Mitchell, and excels in written and verbal communication to effectively guide customers through the claims process. Strong attention to detail and organizational skills are essential for accurate documentation and negotiation of claim settlements.

Highest-signal resume keywords

Auto Collision EstimatingCCC SoftwareMitchell SoftwareClaims ProcessingWritten Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Damage ReviewPolicy InterpretationEstimate WritingClaim Settlement NegotiationClaims Documentation

Soft Skills

Attention to DetailTime ManagementOrganizational SkillsCustomer Communication

Tools & Technologies

Estimate ToolsSettlement PlatformsVirtual Inspection Tools

Certifications & Qualifications

High School DiplomaGEDValid Driver's License

Industry Keywords

Claims InvestigationAuto InsuranceCollision RepairBackground InvestigationContinuing Education

About the role

Key responsibilities & impact

Meet customers at their homes, repair shops, or tow yards
Write estimates and guide customers through the repair or total loss process
Conduct in-person visits, virtual inspections, and written communication
Collaborate with body shops and service providers
Investigate claims through detailed damage reviews and policy interpretation to determine coverage
Communicate with customers by phone, email, and video chat throughout the claims process
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
Use estimate tools, job aids, and settlement platforms to resolve claims
Accurately document claims and maintain timely records in the claims system
Attend onboarding, licensing, and role-specific training

Requirements

What you’ll need

3-5 years' experience in auto collision estimating using CCC or Mitchell
High School Diploma or GED
Proficient written and verbal communication skills
Strong attention to detail and ability to write precise and comprehensive estimates
Comfortable utilizing technology and various platforms for claims processing
Excellent time management and organizational skills
Valid driver's license and willingness to travel
Must be located in Bellevue, WA (King County, Washington)
Must attend required training sessions, participate in virtual learning activities, and successfully complete the training program
Required licenses must be obtained within 60 days of hire and maintained, including continuing education and state-affiliated renewal requirements
Must submit to a background investigation
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Potential eligibility for a company car
Mileage reimbursements for personal vehicle usage during work
Sign-on bonus of $1,000 for candidates with an active appraiser or adjuster license in TX, FL, or their resident state
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home