Field Auto Appraiser

Allstate

. Meet customers at homes, repair shops, or tow yards .

Posted 9/29/2026full-timeRemote • Pennsylvania • United StatesMid-LevelSenior💰 $60,000 - $117,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in auto collision estimating, including proficiency with CCC or Mitchell, and strong communication skills for effective customer interaction. Maintains required licenses and adheres to compliance standards while managing claims processing efficiently.

Highest-signal resume keywords

Auto Collision EstimatingCCC SoftwareMitchell SoftwareClaims ProcessingAdjusters' License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Damage EvaluationEstimate WritingClaims NegotiationPolicy InterpretationDetailed Damage Review

Soft Skills

Attention to DetailTime ManagementOrganizational SkillsWritten CommunicationVerbal Communication

Tools & Technologies

Claims SystemSettlement PlatformsJob AidsVirtual Learning Tools

Certifications & Qualifications

High School DiplomaGEDAdjusters' LicenseAppraisers' License

Industry Keywords

Claims InvestigationCustomer InteractionRepair ProcessVirtual InspectionsContinuing Education

About the role

Key responsibilities & impact

Meet customers at homes, repair shops, or tow yards
Write estimates and guide customers through repair or total loss processes
Conduct in-person visits, virtual inspections, and written communications
Evaluate vehicle damage and collaborate with body shops and service providers
Investigate claims through detailed damage reviews and policy interpretation
Communicate with customers by phone, email, and video chat
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants
Use estimate tools, job aids, and settlement platforms to resolve claims
Document claims accurately and maintain timely records in the claims system
Complete approximately eight weeks of onboarding, licensing if applicable, and role-specific training

Requirements

What you’ll need

3-5 years' experience in auto collision estimating using CCC or Mitchell
High School Diploma or GED
Proficient written and verbal communication skills
Strong attention to detail and ability to write precise and comprehensive estimates
Comfortable utilizing technology and various platforms for claims processing
Excellent time management and organizational skills
Valid driver's license and willingness to travel
Ability to attend required training sessions, participate in virtual learning, and complete the training program
Required adjusters' and/or appraisers' licenses must be obtained within 60 days of hire
Maintain all licensing required for the role, including continuing education and state-affiliated renewal requirements
Background investigation required
Must be located in Pittsburgh, PA
Dedicated, private workspace when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Company car may be available based on annual work mileage
Mileage reimbursements for personal vehicle usage during work
$1,000 sign-on bonus for candidates with an active appraiser or adjuster license in TX, FL, or their resident state
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home