Field Investigator

Allstate

. Enter SIU claim data into multiple SIU systems .

Posted 11/11/2026full-timeOakland • California • United StatesMid-LevelSenior💰 $60,000 - $92,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud investigations and insurance claims, utilizing strong analytical and critical thinking skills to evaluate complex claims and gather evidence. Proficient in documentation and communication, ensuring thorough reporting and follow-up on investigations.

Highest-signal resume keywords

Fraud InvestigationsInsurance Claims InvestigationsAnalytical ThinkingDocumentation SkillsEvidence Gathering

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Investigative SkillsProblem AnalysisDecision MakingTime ManagementInterviewing

Soft Skills

Critical Thinking

Tools & Technologies

SIU SystemsAnalytic Tools

Industry Keywords

Special InvestigationsInsuranceClaims Processing

About the role

Key responsibilities & impact

Enter SIU claim data into multiple SIU systems
Review investigations with fraud outcomes to validate whether denial is appropriate
Update files with investigation outcomes and return files to market claim offices when no fraud or insufficient evidence is found
Conduct complex online data searches, research, and evaluation
Conduct complex site inspections at body shops, medical clinics, loss locations, and other sites
Conduct investigations of potentially fraudulent claims, including scene investigations and surveillance as needed
Validate information obtained through investigations and follow up on possible leads
Summarize documents and enter claim system notes documenting evaluations and decisions
Use analytic tools and SIU field intelligence to identify complex claims and support evidence of fraud and damages
Research and respond to complex customer communications, concerns, conflicts, or issues
Service the broader Northern California region as part of the SIU Fraud Investigation Department

Requirements

What you’ll need

Strong background in investigations and insurance
Preferred candidate based in or around San Francisco, Oakland, San Jose, Sacramento, or surrounding commuting areas
Analytical thinking
Critical thinking
Decision making
Documentation skills
Evidence gathering
Fraud investigations
Insurance claims investigations
Interviewing
Investigative skills
Problem analysis
Special investigations
Time management
Authorization to work in the United States
Employer does not sponsor individuals for work visas
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Incentive pay (commission, bonus, etc.) if applicable
Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Fully remote work arrangement
Equal Opportunity employer
Accommodation assistance for completing the online application