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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing property claims, conducting field inspections, and developing repair estimates using Xactimate. Strong customer service and organizational skills are essential for supporting timely and accurate claim outcomes.
Highest-signal resume keywords
Property Claims ExperienceProficiency In XactimateActive Adjuster LicenseStrong Customer Service SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Claims ManagementField InspectionsRepair Estimates DevelopmentNegotiation SkillsDocumentation Of Claim Activity
Soft Skills
Customer CommunicationProcess Improvement Recommendations
Certifications & Qualifications
Active Adjuster License
Industry Keywords
Regulatory ComplianceFair Claims PracticesInsurance AppointmentsClaims Handling
About the role
Key responsibilities & impact- Manage property claims from initial investigation and inspection through resolution
- Conduct field inspections and evaluate property damages
- Review applicable coverage, policy types, supplements, and contents losses
- Develop repair estimates using estimating fundamentals and Xactimate
- Negotiate settlements and make settlement payments
- Document claim activity and all activities in complex files
- Communicate with customers and involved parties throughout the claims process
- Interpret regulatory compliance and fair claims practices
- Manage an assigned territory and workload
- Support customers in reaching timely and accurate claim outcomes
- Assist leadership with formal and ad hoc training
- Recommend process improvements
- No supervisory duties
Requirements
What you’ll need- Property claims experience
- Strong customer service and organizational skills
- Proficiency in Xactimate
- Active adjuster license, or ability to obtain one
- Candidates must possess authorization to work in the United States
- Must terminate existing insurance appointments before onboarding and must not hold outside appointments during employment
- Resident producer license holders must surrender that license when instructed by the licensing team
- Dedicated, private home workspace free from distractions with appropriate desk and seating
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Experience handling claims both in the field and virtually is preferred
Benefits
Comp & perks- $1,000 Licensing Sign on Bonus may be available for applicable active licenses
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
- Work-from-home arrangement
- Equal opportunity employment and accommodation assistance for online applications