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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in claims administration and property claims, with strong estimating fundamentals and proficiency in Xactimate. Capable of managing customer interactions and navigating complex claims processes while ensuring regulatory compliance.
Highest-signal resume keywords
Claims AdministrationXactimateProperty ClaimsEstimating FundamentalsInsurance License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims EvaluationDamage EstimationSettlement NegotiationRegulatory ComplianceProperty Damage Inspection
Soft Skills
Customer ServiceCollaborationTime Management
Tools & Technologies
Virtual Inspection Technology
Certifications & Qualifications
Home Resident Property & Casualty LicenseDesignated Home State LicenseAppraiser License
Industry Keywords
Insurance ClaimsFirst-Party Homeowner LossesClaims ProcessComplex FilesField Inspections
About the role
Key responsibilities & impact- Deliver exceptional claim service from first notice of loss through resolution
- Travel throughout Burlington, Middlesex, Mercer, and Monmouth Counties to inspect property damage
- Investigate coverage and evaluate losses related to weather, water, wind, and other property losses
- Prepare or audit damage estimates using Xactimate
- Negotiate settlements, make settlement payments, and document activities in complex files
- Evaluate settlement alternatives for regulatory compliance and fair claims practices
- Guide customers through the claims process
- Handle claims through in-person field inspections and virtual inspection technology
- Collaborate with leadership, peers, contractors, vendors, and customers
- Manage personal schedules and daily routing while maintaining customer commitments and business expectations
Requirements
What you’ll need- Must travel throughout Burlington, Middlesex, Mercer, and Monmouth Counties
- Deep understanding of all policy types written by the company
- Strong estimating fundamentals for creating or auditing estimates of complex first-party homeowner losses
- Experience or knowledge in claims administration, insurance claims, property claims, and Xactimate
- Applicable active licenses may include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License
- Individuals holding an active insurance license must terminate all existing appointments before onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender it when instructed by the licensing team
- Authorization to work in the United States; visa sponsorship is not provided
- Dedicated, private home workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- $1,000 Licensing Sign on Bonus may be available for applicable active licenses
- Company vehicle provided for the designated field territory
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for eligible employees working from home