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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing property claims, conducting field inspections, and negotiating settlements while ensuring compliance with regulatory standards. Strong customer service and organizational skills are essential for effective communication and relationship-building with clients and stakeholders.
Highest-signal resume keywords
Property Claims ExperienceProficiency In XactimateActive Adjuster LicenseStrong Customer Service SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Field InspectionsDamage EvaluationRepair EstimatesClaims DocumentationSettlement Negotiation
Soft Skills
Customer Relationship BuildingCommunication Skills
Certifications & Qualifications
Adjuster License
Industry Keywords
Claims ManagementRegulatory ComplianceInsurance PracticesClaims Processing
About the role
Key responsibilities & impact- Manage property claims from initial investigation and inspection through resolution
- Conduct field inspections and evaluate property damages
- Review applicable coverage and policy content
- Develop, create, or audit repair and damage estimates
- Review supplements and handle contents losses
- Work with customers and involved parties to reach timely and accurate claim outcomes
- Manage an assigned territory and workload
- Document claim activity and communicate throughout the claims process
- Evaluate settlement alternatives for regulatory compliance and fair claims practices
- Negotiate settlements and make settlement payments
- Build relationships with internal and external customers across multiple lines
- This job does not have supervisory duties
Requirements
What you’ll need- Based within 20 miles of Phoenix or Tucson, AZ
- Property claims experience
- Strong customer service and organizational skills
- Proficiency in Xactimate
- Active adjuster license, or ability to obtain one
- Experience handling claims both in the field and virtually is preferred
- Must terminate all existing insurance license appointments before onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must surrender it when instructed by the licensing team
- Authorization to work in the United States
- Dedicated, private workspace free from distractions when working from home
- Appropriate desk and seating
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- $1,000 Licensing Sign on Bonus may be available for applicable active licenses
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
- Work-from-home arrangement
