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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the entire claims lifecycle for homeowners, including proficiency in Xactimate and strong claims handling skills. Excels in customer service and regulatory compliance while effectively negotiating settlements and improving processes.
Highest-signal resume keywords
Xactimate ProficiencyClaims Handling ExperienceActive Adjuster LicenseCustomer Service ExcellenceOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementDamage AssessmentSettlement NegotiationPolicy InterpretationRegulatory Compliance
Soft Skills
Proactive ApproachAdaptabilityRelationship BuildingClear Communication
Certifications & Qualifications
Active Adjuster License
Industry Keywords
Homeowners Property ClaimsAdditional Living Expense (ALE)First-Party LossesField Property AdjusterClaims Lifecycle
About the role
Key responsibilities & impact- Investigate and evaluate homeowners property claims from start to finish
- Confirm facts of loss, determine coverage, assess damages, and negotiate settlements within assigned authority
- Manage the entire claim lifecycle, including supplements, Additional Living Expense (ALE) claims, contents, and personal property losses
- Work closely with customers, contractors, and other partners to handle claims accurately and efficiently
- Deliver excellent customer service through clear, timely communication
- Create estimates of damages on complex first-party homeowner losses
- Build relationships with internal and external customers
- Interpret regulatory compliance and fair claims practices
- Negotiate settlements, make settlement payments, and document activities in complex files
- Apply policy interpretations across company-written policy types
- Assist leadership with formal and ad hoc training
- Recommend process improvements
- No supervisory duties
Requirements
What you’ll need- Experienced Field Property Adjuster located in Houston, TX or surrounding areas
- Proficiency in Xactimate
- Strong foundation in claims handling, including supplements, ALE, contents and full claim ownership
- Strong organizational skills
- Proactive approach
- Excellent customer service
- Ability to adapt in a fast-paced environment
- Experience handling claims in both field and desk settings is strongly preferred
- Active adjuster license or a license that qualifies for reciprocity in the applicable states is strongly preferred
- Candidates must possess authorization to work in the United States
- Dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- $1,000 Licensing Sign on Bonus may be available for applicable active licenses
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home
- Remote work arrangement
- Equal Opportunity employer – Veterans/Disabled and other protected categories
