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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling complex automobile accident claims, including liability and damages assessment, while providing mentorship to junior employees. Proficient in litigation processes and customer service skills to effectively address client needs and recommend process improvements.
Highest-signal resume keywords
Bodily Injury Litigation ExperienceHomeowners Liability Claims HandlingCommercial Claims BackgroundActive Insurance LicenseProcess Improvement Recommendations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationCoverage DeterminationLiability AssessmentNegotiation SkillsSubrogation HandlingFraud DetectionClaims EvaluationCustomer Service SkillsInsurance Policy KnowledgeLitigation Expertise
Soft Skills
MentoringCommunicationProblem-SolvingAttention to DetailIndependence
Certifications & Qualifications
Active Insurance License
Industry Keywords
Automobile AccidentsClaims AdjustmentProcess ImprovementsInsurance Industry PracticesRemote Work Requirements
About the role
Key responsibilities & impact- Investigate and confirm facts of loss for the most complex automobile accidents
- Determine coverage, liability, and damages
- Adjust and negotiate claims within authority limits
- Support liability claims across all 50 states, with approximately 90% of caseload focused on homeowners liability claims
- Identify customer needs and address them using appropriate customer service skills
- Determine subrogation or fraud potential and handling approach for complex cases
- Apply advanced understanding of insurance policies, industry practices, and organizational relationships
- Recommend process improvements
- Review, evaluate, and negotiate moderate to complex or catastrophic injury claims when handled
- Investigate complex auto claims involving coverage, liability, and damages with discretion and independence
- Mentor and provide direction to junior employees
Requirements
What you’ll need- Experience handling bodily injury litigation and homeowners liability claims
- Litigation experience required for success in the role
- Strong commercial claims background with transferable liability and litigation expertise may be considered
- Candidates must be located in the eastern or central time zone states listed for the role
- Must possess authorization to work in the United States
- Employer does not sponsor individuals for work visas
- Active insurance license holders must terminate all existing appointments before onboarding and may not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
- Dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Incentive pay (commission, bonus, etc.) if applicable
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs
- Work-from-home arrangement
- Equal employment opportunity and protected-category consideration