Inside Auto Claims Adjuster

Allstate

. Investigate basic and occasionally moderately complex auto insurance claims .

Posted 11/10/2026full-timeScottsdale • Arizona • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and evaluating auto insurance claims, ensuring compliance with regulatory requirements while providing exceptional customer service. Proficient in negotiating settlements and maintaining detailed claim documentation.

Highest-signal resume keywords

Claim Handling ExperienceNegotiation SkillsRegulatory ComplianceStrong Communication SkillsAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Auto Insurance Claims EvaluationLiability DeterminationClaims NegotiationClaim Summary PreparationRecorded Statements Conducting

Soft Skills

Customer Service CommitmentCritical ThinkingDecision MakingTask ManagementPrioritization

Tools & Technologies

Claims-Related SoftwareTechnology Proficiency

Certifications & Qualifications

Adjuster’s License

Industry Keywords

Auto InsuranceClaims LifecycleCompliance StandardsClaim ResolutionFast-Paced Environment

About the role

Key responsibilities & impact

Investigate basic and occasionally moderately complex auto insurance claims
Handle non-represented claims
Evaluate coverage, determine liability, and negotiate settlements
Work directly with claimants, insureds, and other involved parties to ensure timely, accurate, customer-focused claim resolution
Ensure compliance with regulatory requirements and company standards throughout the claim lifecycle
Investigate minor to moderately complex auto accidents and prepare clear, concise claim summaries
Conduct recorded statements with claimants, insureds, and witnesses
Evaluate auto claims to determine coverage, liability, and damages
Negotiate and settle claims according to established guidelines and best practices
Maintain detailed claim files, including notes, summaries, and decision rationale
Collaborate with internal teams to support efficient and customer-centric claim handling

Requirements

What you’ll need

2+ years of prior claim handling experience preferred
Strong verbal and written communication skills with a demonstrated commitment to excellent customer service
Ability to manage multiple tasks, prioritize effectively, and operate in a fast-paced environment
Strong attention to detail with solid critical-thinking and decision-making skills
Comfortable using technology and learning claims-related software and tools
This position is not available for California, Alaska, Washington, and Hawaii residents
May be expected to obtain an adjuster’s license in multiple markets as a condition of employment
All required licenses must be obtained within 60 days of hire
Must maintain all licensing required for the role, including continuing education and other state-affiliated renewal requirements
Dedicated private workspace in the residence, free from distractions
Minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating
Required to submit to a background investigation
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

$1,000 sign-on bonus if you have an active adjuster license in TX, FL, or your resident state
Hybrid schedule with 2 remote days per week after training
Technology bundle including laptop, monitor, headset, keyboard, and mouse
$80 per month connectivity reimbursement
Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Allstate Foundation donation match and grant opportunities