Inside Auto Claims Adjuster

Allstate

. Investigate basic and occasionally moderately complex auto insurance claims .

Posted 9/21/2026full-timeRemote • United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in investigating and handling auto insurance claims, ensuring compliance with regulatory requirements while providing excellent customer service. Proficient in evaluating coverage, determining liability, and negotiating settlements effectively.

Highest-signal resume keywords

Claim Handling ExperienceRegulatory ComplianceNegotiation SkillsVerbal And Written CommunicationCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Auto Insurance Claims InvestigationCoverage EvaluationLiability DeterminationSettlement NegotiationClaims Summary PreparationClaims File MaintenanceDecision Rationale DocumentationClaims-Related Software ProficiencyAdjuster License AcquisitionContinuing Education Compliance

Soft Skills

Customer Service CommitmentAttention To DetailTask ManagementPrioritizationFast-Paced Environment Adaptability

Certifications & Qualifications

Adjuster License

Industry Keywords

Auto InsuranceClaims LifecycleNon-Represented ClaimsClaimant InteractionInternal Team Collaboration

About the role

Key responsibilities & impact

Investigate basic and occasionally moderately complex auto insurance claims
Handle non-represented claims
Evaluate coverage, determine liability, and negotiate settlements
Work directly with claimants, insureds, and other involved parties
Ensure compliance with regulatory requirements and company standards throughout the claim lifecycle
Investigate minor to moderately complex auto accidents and prepare claim summaries
Conduct recorded statements with claimants, insureds, and witnesses
Evaluate coverage, liability, and damages
Negotiate and settle claims according to established guidelines and best practices
Maintain detailed claim files, notes, summaries, and decision rationale
Collaborate with internal teams to support efficient, customer-centric claim handling

Requirements

What you’ll need

Must reside in AZ, ID, NV, CO, OR, MT, or UT at the time of hire
2+ years of prior claim handling experience preferred
Strong verbal and written communication skills with a demonstrated commitment to excellent customer service
Ability to manage multiple tasks, prioritize effectively, and operate in a fast-paced environment
Strong attention to detail with solid critical-thinking and decision-making skills
Comfortable using technology and learning claims-related software and tools
Must obtain all required adjuster licenses within 60 days of hire
Must maintain required licenses, continuing education, and state-affiliated renewal requirements
Dedicated private workspace free from distractions
Minimum internet bandwidth of 50 MB down/5 MB up
Appropriate work surface and seating
Required to submit to a background investigation
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

$1,000 sign-on bonus if you have an active adjuster license in TX, FL, or your resident state
Technology bundle including laptop, monitor, headset, keyboard, and mouse
$80 per month connectivity reimbursement
Medical, dental, and vision coverage
Allstate pension plan
401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Allstate Foundation donation match and grant opportunities
Fully remote work from home