Inside Property Adjuster

Allstate

. Travel to customers' homes to conduct on-site inspections .

Posted 10/26/2026full-timeRemote • United StatesJunior💰 $23 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting on-site inspections and managing water-loss claims while providing exceptional customer service. Proficient in using Xactimate and other estimating software to prepare estimates and negotiate settlements effectively.

Highest-signal resume keywords

Xactimate ProficiencyCustomer Service ExperienceClaims Settlement NegotiationDetail-Oriented DocumentationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationEstimate PreparationDamage ReviewPolicy InterpretationClaims Resolution

Soft Skills

Excellent CommunicationInterpersonal SkillsMultitasking AbilityCompassionate Service

Tools & Technologies

ClaimsX Video CollaborationEstimating Software

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Water-Loss ClaimsVirtual Claims HandlingCustomer-Centered ServiceTimely Documentation

About the role

Key responsibilities & impact

Travel to customers' homes to conduct on-site inspections
Investigate property claim coverage
Prepare estimates and settle claims promptly and efficiently
Handle virtual claims countrywide using platforms including Xactimate and ClaimsX Video Collaboration
Focus on water-loss claims
Provide compassionate, clear, and customer-centered claims service
Perform detailed damage reviews and interpret policies to determine coverage
Communicate with customers by phone, email, and video chat
Evaluate and negotiate settlements with customers, vendors, third-party carriers, and claimants
Use estimate tools, job aids, and settlement platforms to resolve claims
Execute policies according to policy agreements
Maintain timely and accurate documentation in the claims system
Work Monday through Friday, 8am–4:30pm during and after training, with rotational Saturday duty after training

Requirements

What you’ll need

Reside in the Central Standard Time zone
1+ years of customer service experience
Organizational and multitasking skills
Previous industry experience is highly desired
Ability to work independently and manage time efficiently in a virtual work environment
Proficiency in Xactimate and other relevant estimating software
Detail-oriented and organized, focused on high-quality and efficient claim resolutions
Excellent communication and interpersonal skills
Must complete a background investigation
Office/area may require obtaining an adjuster and/or appraiser license within 60 days of hire
Dedicated, private home workspace free from distractions with appropriate desk and seating
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Comprehensive benefits from Day 1, including time off, healthcare, and retirement
Competitive pay with support for continuous development and career advancement
Flexible scheduling
Time off policy supporting work/life balance
Initial and ongoing training
401K/pension
Education reimbursement
Programs supporting work-life balance
$1000 Licensing Sign on Bonus may be available for applicable active licenses
Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for eligible work-from-home employees