Inside Property Adjuster – Trainee

Allstate

. Virtually inspect property damage .

Posted 9/17/2026full-timeRemote • Illinois • United StatesEntry Level💰 $47,500 - $60,320 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property damage assessment, claim negotiation, and customer service within a virtual environment. Proficient in using Xactimate and other relevant software to ensure accurate and timely claim resolutions.

Highest-signal resume keywords

Xactimate ProficiencyProperty Damage AssessmentClaim NegotiationCustomer Service ExperienceVirtual Work Independence

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ProcessingEstimate PreparationCoverage InterpretationClaim SettlementWater-Loss Claims Handling

Soft Skills

Excellent Communication SkillsDetail-OrientedOrganizational SkillsCompassionate Customer ServiceTime Management

Tools & Technologies

ClaimsX Video CollaborationEstimate ToolsClaims System

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Property InsuranceClaims ManagementVirtual AssessmentsCustomer InteractionBackground Investigation

About the role

Key responsibilities & impact

Virtually inspect property damage
Investigate coverage and interpret policies
Prepare estimates and settle claims promptly and accurately
Handle water-loss claims
Interact with customers, contractors, vendors, third-party carriers, and claimants through voice calls, email, text messages, and video chat
Evaluate and negotiate claim settlements according to legal and business methodologies
Use Xactimate, ClaimsX Video Collaboration, estimate tools, job aids, and settlement platforms
Document claim activity accurately and timely in the claims system
Provide compassionate customer service and guide policyholders through the claims process
Work independently in a fast-paced virtual environment
Participate in comprehensive initial and ongoing training

Requirements

What you’ll need

1+ years of previous customer service experience required
Previous industry experience highly desired
Proficiency in Xactimate and other relevant software for virtual assessments preferred
Ability to assess property damages and accurately determine claim coverage
Excellent negotiation and communication skills
Ability to work independently and manage time efficiently in a virtual work environment
Detail-oriented and organized, with focus on high-quality and efficient claim resolutions
Candidate residing in Central & Eastern time zone preferred
May be required to obtain an adjuster and/or appraiser license within 60 days of hire, if applicable
Required to submit to a background investigation
Dedicated, private workspace free from distractions with appropriate desk and seating
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Competitive pay with support for continuous development and career advancement
Flexible scheduling
Time off policy supporting work/life balance
Initial and ongoing training
401K/pension
Education reimbursement
Programs to help balance work with the rest of your life
Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs