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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the entire claims lifecycle for homeowners' property claims, including proficiency in Xactimate and a strong foundation in claims handling. Possesses a deep understanding of residential construction, insurance policies, and effective customer communication.
Highest-signal resume keywords
Property Desk Adjuster ExperienceProficiency In XactimateClaims Handling ExpertiseActive Adjuster LicenseKnowledge Of Residential Construction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims HandlingXactimate ProficiencySubrogation ManagementDamage AssessmentNegotiation Skills
Soft Skills
Customer ServiceClear CommunicationProblem Solving
Certifications & Qualifications
Active Adjuster License
Industry Keywords
Homeowners ClaimsInsurance PoliciesResidential ConstructionFraud DetectionAdditional Living Expense Claims
About the role
Key responsibilities & impact- Investigate and evaluate homeowners property claims from start to finish
- Confirm facts of loss and determine coverage
- Assess damages and negotiate settlements within assigned authority
- Manage the entire claim lifecycle, including supplements, Additional Living Expense claims, contents, and personal property losses
- Communicate clearly and timely with customers throughout the claims process
- Handle all aspects of Homeowners first-party claims, including coverage, damages and subrogation
- Partner with fraud and subrogation representatives to achieve the best outcome
- Recognize key components of residential construction and repair
- Identify customer needs and provide appropriate customer service
- Determine subrogation or fraud potential and how to handle it
- No supervisory duties
Requirements
What you’ll need- Experienced Property Desk Adjuster preferred
- Proficiency in Xactimate
- Strong foundation in claims handling, including supplements, ALE, contents and full claim ownership
- Experience handling claims in both field and desk settings strongly preferred
- Active adjuster license or a license that qualifies for reciprocity in applicable states strongly preferred
- Knowledge of residential construction and repair, including structural integrity and home systems
- Broad understanding of insurance policies, the insurance industry, and organizational relationships
- Must possess authorization to work in the United States
- Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
- Dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- $1,000 Licensing Sign on Bonus if eligible and holding applicable active licenses
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home
- Remote work arrangement
