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Allstate

Insurance Operations and Servicing Associate III

Allstate

. Execute processing across multiple workflows and resolve routine exceptions .

Posted 9/25/2026full-timeRemote • Arizona • United StatesJuniorMid-Level💰 $19 - $28 per hourWebsite

About the role

Key responsibilities & impact
  • Execute processing across multiple workflows and resolve routine exceptions
  • Guide peers on procedures
  • Complete high-volume data entry while meeting quality standards
  • Coordinate with carriers, agencies, and lenders to close information gaps on standard cases
  • Contribute to job aids by identifying unclear steps and proposing clarifications to leads
  • Prioritize workload to meet productivity and audit requirements across assigned workflows
  • Perform targeted quality reviews of peer work and provide actionable feedback
  • Research and resolve routine exceptions and document actions and outcomes in the system of record
  • Share best practices and provide day-to-day guidance to newer employees on procedures and quality checks
  • Process multi-step documentation queues, compare extracted data to source documents, and resolve discrepancies
  • No supervisory duties

Requirements

What you’ll need
  • High School Diploma or GED (Preferred)
  • 0-2 years experience (Preferred)
  • Data entry
  • Detail-oriented
  • Documentation
  • Peer mentoring
  • Personal initiative
  • Authorization to work in the United States; visa sponsorship is not provided
  • Dedicated, private workspace free from distractions when working from home
  • Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks
  • Fully remote work arrangement
  • Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
  • Monthly connectivity reimbursement to help offset internet costs
  • Equal opportunity employment and consideration regardless of protected characteristics