Large Loss Bodily Injury Manager

Allstate

. Design, develop, and implement projects and initiatives within a field discipline aligned with claims strategic direction .

Posted 9/24/2026full-timeRemote • United StatesMid-LevelSenior💰 $98,100 - $167,850 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing large loss claims, leading teams, and developing strategic action plans to enhance customer service and operational efficiency. Proficient in navigating complex liability and coverage challenges while fostering a collaborative and customer-centric work environment.

Highest-signal resume keywords

Large Loss Claims ExpertiseTeam Leadership and DevelopmentComplex Liability NavigationBodily Injury Claims ManagementSupervisory Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementResource ManagementPerformance ManagementTalent DevelopmentProcess ImprovementAction Plan DevelopmentCustomer Service StrategyLoss Cost ManagementExpense ControlNegotiation Skills

Soft Skills

LeadershipCollaborationMotivationConflict ResolutionCustomer-Centric Mindset

Certifications & Qualifications

Active Insurance LicenseResident Producer License

Industry Keywords

Claims Strategic DirectionMarket Claim OfficeHiring and Succession PlanningEscalated Customer CommunicationsBusiness Objectives

About the role

Key responsibilities & impact

Design, develop, and implement projects and initiatives within a field discipline aligned with claims strategic direction
Manage a subset of operations for a market claim office, typically with more than 125 employees
Lead, train, inspire, engage, and motivate leaders and employees across business segments
Ensure direct reports understand business objectives, results, and processes
Foster a collaborative, innovative, and customer-centric environment
Develop and direct business unit action plans
Manage and resolve escalated customer communications, concerns, conflicts, and issues
Perform human resources duties including resource management, hiring, performance management, talent development, and compensation planning
Make complex claim decisions
Identify hiring, training, and succession-planning opportunities
Develop and implement short- and long-term strategies and process improvements
Analyze results and develop strategies and action plans for customer service, loss cost management, and expense controls

Requirements

What you’ll need

Prior large loss claims expertise
Proven ability to lead and develop teams
Experience navigating complex liability, coverage, and negotiation challenges
Experience with bodily injury claims with policy limits up to 100/300 across diverse jurisdictions
Must possess authorization to work in the United States
Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold outside appointments during employment
Applicants seeking an adjuster role who also hold a resident producer license must surrender that license when instructed
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Supervisory experience/duties

Benefits

Comp & perks

Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Equal opportunity employment
Work-from-home arrangement