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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in homeowners claims adjustment, including coverage determination, damage assessment, and subrogation processes. Possesses strong customer service skills and a comprehensive understanding of insurance policies and the insurance industry.
Highest-signal resume keywords
Homeowners Claims AdjustmentCoverage DeterminationDamage AssessmentInsurance LicenseCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationSubrogation HandlingResidential Construction KnowledgeFraud DetectionNegotiation Skills
Soft Skills
Independent WorkPrioritizationCommunication Skills
Certifications & Qualifications
Home Resident Property & Casualty LicenseDesignated Home State LicenseAppraiser License
Industry Keywords
Insurance IndustryFirst-Party ClaimsStructural IntegrityHome SystemsLitigation
About the role
Key responsibilities & impact- Investigate and confirm facts of loss for homeowners claims
- Determine coverage and damages
- Adjust and negotiate claims within limit of authority
- Handle all aspects of homeowners first-party claims, including coverage, damages, and subrogation
- Apply increased experience or rotate into specialty positions such as coverage, investigation specialist, litigation, large loss, water mitigation, and desk review
- Partner with fraud or subrogation representatives to achieve the best outcome
- Recognize and identify residential construction and repair components, including structural integrity and home systems
- Identify customer needs and address them using appropriate customer service skills
- Determine subrogation or fraud potential and how to handle it
- Demonstrate broad understanding of company insurance policies, the insurance industry, and organizational relationships
- Work independently and prioritize responsibilities
Requirements
What you’ll need- 2 or more years of experience (Preferred)
- Applicable active insurance licenses needed for the role may include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License
- Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must formally surrender that license when instructed by the licensing team
- Authorization to work in the United States
- Dedicated, private workspace free from distractions when working from home
- Appropriate desk and seating
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- $1,000 Licensing Sign on Bonus may be available for applicable active licenses
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for employees eligible to work from home