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About the role
Key responsibilities & impact- Investigate and confirm facts of loss for basic to moderately complex automobile accidents
- Determine coverage, liability, and damages using analytical thinking
- Adjust and negotiate claims within authority limits
- Conduct coverage investigations and complex claims investigations
- Partner with SIU to uncover facts and support claim decisions
- Determine subrogation or fraud potential and appropriate handling
- Handle investigations involving auto claim coverage, liability, and damages
- Identify vehicle body parts and other potential property damage
- Identify customer needs and address them using appropriate customer service skills
- Work collaboratively in a fast-paced claims environment
- No supervisory responsibilities
Requirements
What you’ll need- Experienced Claims Adjuster
- Strong coverage investigation skills
- Excellent attention to detail
- Ability to adapt in a fast-paced claims environment
- Experience with policy interpretation and complex investigations
- Ability to collaborate cross-functionally, including partnering with SIU
- Ability to work Central hours
- Basic understanding of systems and technology used within the company
- Basic understanding of insurance policies, the insurance industry, and organizational relationships
- Basic investigation skills across auto claim coverage, liability, and damages
- Ability to recognize and identify vehicle body parts and potential property damage
- Customer service skills
- Individuals holding an active insurance license must terminate all existing appointments before onboarding and must not hold outside appointments during employment
- Applicants with a resident producer license must surrender that license when instructed by the licensing team
- Must possess authorization to work in the United States
- Must have a dedicated, private workspace free from distractions when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Fully remote work arrangement
- Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs
- Opportunity to challenge the status quo and shape the future of protection
- Support for causes that mean the most to employees