Moderate Litigation Adjuster

Allstate

. Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement .

Posted 10/5/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $56,000 - $92,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Bodily Injury claims, including negotiation and settlement processes, while providing exceptional customer service and maintaining accurate documentation. Proficient in evaluating insurance policies and coverage, with strong critical thinking and problem-solving abilities.

Highest-signal resume keywords

Bodily Injury Claims ManagementNegotiation SkillsInsurance Policy EvaluationCustomer Service ExcellenceCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims DocumentationLiability DeterminationDamage AssessmentClaims Settlement NegotiationClaims Evaluation Methodologies

Soft Skills

Problem-SolvingEffective CommunicationTime ManagementIndependent Work

Tools & Technologies

Claims System SoftwareSettlement PlatformsEstimate Tools

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Automobile Accident InvestigationLitigated ClaimsTexas Claims HandlingThird-Party Claims

About the role

Key responsibilities & impact

Investigate automobile accidents involving single or multiple vehicles resulting in property damage and/or bodily injury with attorney/litigation involvement
Assess coverage, liability, and damages
Provide customer service throughout the claims process
Communicate with customers and attorneys through voice calls, email, and text messages
Negotiate fair injury settlements with customers, vendors, third-party carriers, and claimants
Perform detailed damage reviews and interpret policies to determine coverage
Evaluate and negotiate claims settlements according to legal and business methodologies
Handle challenging and complex negotiation situations
Use estimate tools, job aids, and settlement platforms
Execute policies according to policy agreements
Maintain clear claims-system records
Complete timely and accurate claim documentation

Requirements

What you’ll need

3+ years of experience handling represented third-party Bodily Injury claims
Experience managing litigated Bodily Injury claims
Experience handling claims in Texas
Familiarity with insurance policies, coverage, and liability determination
Strong critical thinking and problem-solving skills
Proficient communication skills, especially over the phone
Ability to work independently and remotely while managing time efficiently
Knowledge of innovative tools and platforms for claims evaluation
Ability to work from home with a dedicated, private workspace
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Candidate(s) must submit to a background investigation
An adjuster and/or appraiser license may be required within 60 days of hire if applicable; the license is not required before hire

Benefits

Comp & perks

Time off and work/life balance support
Healthcare benefits
401K/pension
Education reimbursement
Initial and ongoing training
Career advancement and continuous development support
Flexible scheduling
Comprehensive technology setup including laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for internet costs