Program & Project Lead – Personal Injury, Medical Payments

Allstate

. Independently lead all aspects of multiple complex, high-risk programs or projects with significant organizational span, business complexity, team size, and interdependencies .

Posted 11/6/2026full-timeRemote • United StatesSenior💰 $90,700 - $153,925 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project and program management expertise with a comprehensive understanding of the Mitchell Decision Point process, including workflow management and vendor coordination. Capable of leading complex initiatives and optimizing processes while effectively communicating with stakeholders.

Highest-signal resume keywords

Project Management ExpertiseMitchell Decision Point KnowledgeWorkflow ManagementVendor CoordinationProcess Optimization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementProgram ManagementRisk IdentificationIssue ResolutionDecision Point Process

Soft Skills

LeadershipMotivationCommunicationStakeholder EngagementPerformance Evaluation

Tools & Technologies

Mitchell Decision Point Technology

Industry Keywords

Personal Injury ProtectionMedical Payments ClaimsGovernanceEnterprise-Level Solutions

About the role

Key responsibilities & impact

Independently lead all aspects of multiple complex, high-risk programs or projects with significant organizational span, business complexity, team size, and interdependencies
Lead initiatives involving Personal Injury Protection and Medical Payments claim handling processes
Manage vendor relationships and oversight
Oversee the Mitchell Decision Point process
Support Decision Point technology enhancements
Manage workflow, coordinate vendors, resolve issues, and optimize processes
Motivate project participants and evaluate performance constructively
Deliver clear project communications on complicated projects and issues
Achieve project and program success factors through leadership and influence
Engage stakeholders in risk identification and mitigation
Represent projects and objectives in governance and gating forums
Customize solutions for complex enterprise-level issues
Direct project execution and provide oversight throughout the project lifecycle
Direct strategic projects and programs of high complexity and impact
Manage high-complexity projects independently
This job does not have supervisory duties

Requirements

What you’ll need

Strong project and program management expertise
In-depth knowledge of Mitchell Decision Point
Comprehensive understanding of the Decision Point process end to end, including workflow management, vendor coordination, issue resolution, and process optimization
Must submit to a background investigation
Allstate generally does not sponsor individuals for employment-based visas for this position
Dedicated, private workspace free from distractions when working from home
Appropriate desk and seating
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Valid photo identification available at the start of the interview (not required for internal candidates)

Benefits

Comp & perks

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs for employees eligible to work from home