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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property adjusting and claims management, with proficiency in Xactimate for estimating damages. Strong communication and critical thinking skills are essential for delivering compassionate service and negotiating settlements effectively.
Highest-signal resume keywords
Property Adjusting ExperienceXactimate ProficiencyCritical Thinking SkillsExcellent Communication SkillsValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property Damage AssessmentClaims SettlementEstimatingWater MitigationFire Damage AssessmentWind/Hail Claims HandlingClaims System Record MaintenanceVirtual Claims HandlingNegotiation SkillsTechnical Skills
Soft Skills
Interpersonal SkillsDetail-OrientedOrganizational SkillsCompassionate ServiceProblem-Solving Skills
Tools & Technologies
XactimateClaimsX Video Collaboration
Certifications & Qualifications
Adjuster LicenseAppraiser License
Industry Keywords
Property ClaimsWater LossesFire ClaimsWind ClaimsHail ClaimsIndependent AdjustingBackground InvestigationTraining in Wheeling, ILTraining in Dallas, TXSeattle Metro Area Residency
About the role
Key responsibilities & impact- Travel to customers' homes to perform on-site property inspections
- Investigate coverage and assess property damage
- Prepare estimates and settle claims promptly
- Handle virtual claims using Xactimate and ClaimsX Video Collaboration
- Focus on water losses, minor fire, wind/hail, and miscellaneous property claims
- Deliver compassionate, clear, and supportive claims service
- Keep customers informed by phone, email, or video
- Negotiate fair settlements with customers, vendors, and other carriers
- Use critical thinking and available tools to solve problems in a fast-paced environment
- Maintain accurate and timely claims-system records
- Attend approximately two weeks of training in Wheeling, Illinois or Dallas, Texas
Requirements
What you’ll need- 3+ years of experience in property adjusting, water mitigation, or independent adjusting, along with estimating (preferred)
- Xactimate proficiency highly desired
- Strong critical thinking and technical skills to assess damages accurately
- Excellent communication and interpersonal skills
- Ability to travel to customers' homes and handle virtual claims countrywide
- Detail-oriented and organized
- Willingness and ability to carry a 50-pound ladder and access up to a 6/12 pitch on a one- to two-story roof
- Valid driver's license and willingness to travel
- Residency within the Seattle Metro area is mandatory
- Approximately 2 weeks of training in Wheeling, IL or Dallas, TX required
- Must submit to a background investigation
- Must obtain an adjuster and/or appraiser license within 60 days of hire if required by the office/area
- Dedicated, private home workspace free from distractions
- Appropriate desk and seating when working from home
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
- Allstate generally does not sponsor individuals for employment-based visas for this position
Benefits
Comp & perks- Comprehensive benefits from Day 1, including time off, healthcare, and retirement
- 401(k)/pension
- Education reimbursement
- Flexible scheduling and time off policy supporting work/life balance
- Initial and ongoing training
- Career advancement and continuous development support
- Potential company car based on annual work mileage
- Mileage reimbursement for personal vehicle usage during work
- $1,000 licensing sign-on bonus eligibility for candidates with applicable active licenses
- Comprehensive technology setup: laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement for eligible work-from-home employees
