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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing vendor relationships and ensuring compliance with industry regulations and best practices in property claims. Proficient in conducting virtual estimate reviews and supporting claims management teams with escalations and complex estimates.
Highest-signal resume keywords
Proficient In Verisk Suite Of ProductsExperience With Insurance And Property ClaimsKnowledge Of Estimating Best PracticesAbility To Conduct Virtual Repair Estimate ReviewsAbility To Develop And Audit Vendor Relationships
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
XactanalysisXactimateEstimating Best PracticesProcess Documentation ComplianceVirtual Repair Estimate Reviews
Soft Skills
Problem-Solving SkillsCommunication Skills
Industry Keywords
Property InsuranceClaims ManagementVendor ManagementIndustry RegulationsCustomer Escalations
About the role
Key responsibilities & impact- Ensure consistency of estimating practices for the Good Hands Repair Network (GHRN)
- Ensure compliance with industry best practices and regulations
- Complete virtual desk reviews and collaborations of vendor repair estimates and assigned claims
- Research and respond to customer escalations, communications, concerns, conflicts, and issues
- Support Claims and Vendor Management Teams and follow up on customer needs
- Maintain connections with GHRN and meet common customer and Claims Team needs
- Develop, manage, and audit relationships with GHRN vendors
- Monitor network trends and identify opportunities for guidelines and program updates
- Participate in calibration activities with Claims and Vendor Management
- Collaborate with leadership regarding file review results and trends
- Provide information on estimate review and reinspection results to ensure compliance with Allstate guidelines, procedures, and industry regulations
Requirements
What you’ll need- Proficient in Verisk suite of products: Xactanalysis, Xactimate etc.
- Experience with insurance, property claims, and property insurance
- Problem-solving skills
- Knowledge of estimating best practices and process documentation compliance
- Knowledge of industry regulations
- Ability to conduct virtual repair estimate reviews and reinspections
- Ability to support Claims and Vendor Management Teams with escalations and complex estimates
- Ability to develop, manage, and audit relationships with GHRN vendors
Benefits
Comp & perks- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
