Property Oversight Technical Reviewer

Allstate

. Provide claims guidance, quality assurance, training, and operational oversight to Field Claims operations .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $65,600 - $130,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property claims management, including oversight of claims operations, quality assurance, and vendor management. Proficient in property estimating and utilizing tools like Xactimate, with strong analytical and communication skills to support complex claims processes.

Highest-signal resume keywords

Property Adjusting ExperienceXactimate ProficiencyClaims Quality AssuranceCustomer Service SkillsAdjuster Licensing Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Property EstimatingClaims ManagementClaims InvestigationSettlement AuthorityDamage ValuationClaims DocumentationPerformance ReviewAudit ReviewTriage SupportSubrogation Investigation

Soft Skills

Strong Communication SkillsOrganizational SkillsAttention to DetailTime ManagementAbility to Manage Multiple Priorities

Tools & Technologies

XactimateClaims System Software

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Claims LifecycleHigh-Severity ClaimsVendor OversightPublic Adjuster ClaimsAsbestos Abatement

About the role

Key responsibilities & impact

Provide claims guidance, quality assurance, training, and operational oversight to Field Claims operations
Monitor claims handled by NCT staff, non-cat staff, and contingent workers throughout the claim lifecycle
Provide direction on investigations, coverage, liability, damages, and claim valuation
Exercise settlement and denial authority on moderate-severity losses exceeding adjuster or contingent worker authority
Serve as a resource to management on complex coverage issues and high-severity claims
Authorize damage estimates and claim payments for moderately complex losses
Provide vendor oversight and staff oversight for CAT and regular business
Support coverage investigations, supplement triage, subrogation investigations, Public Adjuster claims, ALE handling, asbestos abatement, Outside Adjuster ladder assists, and contents inventory and pricing
Review statistical and performance reports to assess claim outcomes, processes, and procedures, and communicate findings
Conduct claims performance, quality, and audit reviews
Document claim files with clear notes, evaluations, and decision rationale
Summarize documentation and enter information into claim system notes
Work a 10-days-on/4-days-off schedule from 7:00 AM to 7:00 PM
Travel 10–25% annually based on operational needs and CAT events

Requirements

What you’ll need

Three or more years of direct property adjusting experience
Property estimating experience, including estimate writing
Experience using estimating tools such as Xactimate
Strong customer service, communication, and organizational skills
Ability to manage multiple priorities in a fast-paced, high-volume environment
High attention to detail, strong time management, and analytical skills
Candidates located within the Pacific or Mountain Time Zones are preferred
Must comply with applicable adjuster and/or appraiser licensing requirements; if applicable, licenses must be secured within 60 days of hire
Applicants who currently hold an active insurance license must terminate existing appointments before onboarding and may not hold outside appointments during employment
Adjuster applicants holding a resident producer license must surrender it when instructed
Background investigation required
Regular, predictable attendance is essential
Dedicated, private home workspace with appropriate desk and seating
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs
Work-from-home arrangement
Opportunity to join a winning team and support meaningful causes