Senior Homeowner Liability Adjuster – Complex Bodily Injury Litigation

Allstate

. Investigate and manage complex homeowner liability claims, including dog bites, slip-and-fall incidents, third-party property damage, and bodily injury .

Posted 11/6/2026full-timeRemote • United StatesSenior💰 $65,600 - $110,075 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex homeowner liability claims, including litigation-focused bodily injury cases, while effectively negotiating settlements and conducting thorough investigations. Proficient in communication with policyholder attorneys and stakeholders, ensuring accurate documentation and compliance with industry standards.

Highest-signal resume keywords

Bodily Injury Claims HandlingLitigation ExperienceInvestigation SkillsNegotiation SkillsClaim Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims EvaluationCoverage AssessmentSettlement NegotiationDocument SummarizationClaims Documentation

Soft Skills

Customer CommunicationConflict ResolutionAttention to Detail

Tools & Technologies

Claims PlatformsRemote Work Tools

Certifications & Qualifications

Adjuster LicenseAppraiser License

Industry Keywords

Homeowner Liability ClaimsComplex Casualty ClaimsThird-Party Property DamageBodily InjuryInsurance Compliance

About the role

Key responsibilities & impact

Investigate and manage complex homeowner liability claims, including dog bites, slip-and-fall incidents, third-party property damage, and bodily injury
Independently handle a litigation-focused, higher-severity bodily injury caseload
Evaluate coverage, liability, damages, coverage limits, and claim value
Conduct thorough investigations and review medical reports for settlement evaluation
Negotiate and settle claims according to business-unit best practices
Coordinate appraisals for highly complex, disputed claims
Set and update reserves and document rationale and claim summary notes
Serve as primary contact for policyholder attorneys and lead direct negotiations
Draft and respond to attorney correspondence, information requests, and demands
Respond to complex customer communications, concerns, conflicts, and issues
Summarize documents and maintain claim-system notes, evaluations, and decision-making records
Communicate with customers, attorneys, and claim stakeholders by phone, email, and text
Work remotely from a home office using claims platforms and tools
Participate in approximately 6–9 weeks of onboarding, licensing, and role-specific training
No supervisory duties

Requirements

What you’ll need

3+ years of bodily injury claims handling experience, including litigation and/or complex casualty claims
Experience handling homeowner liability claims preferred but not required
Strong investigation, negotiation, and claim resolution skills
Ability to manage attorney-represented claims and complex liability exposures
Candidates must be based in the United States
Position is unavailable to Alaska, California, Hawaii, and Washington residents
Ability to reliably work Pacific Time zone hours if not based on the West Coast
Ability to attend required training sessions, participate in virtual learning, and successfully complete the training program
Home office with a dedicated, private workspace free from distractions
Minimum internet bandwidth of 50 MB download/5 MB upload
Appropriate work surface and seating
Must submit to a background investigation
Adjuster and/or appraiser license may be required by office/area within 60 days of hire, if applicable
Individuals holding an active insurance license must terminate existing appointments and cannot hold outside appointments during employment
Applicants with a resident producer license must surrender it when instructed by the licensing team
Allstate generally does not sponsor individuals for employment-based visas

Benefits

Comp & perks

Benefits package from Day 1 of employment, including time off, healthcare, and retirement
Competitive pay
Support for continuous development and career advancement
Flexibility in scheduling
Time off policy supporting work/life balance
Initial and ongoing training
401K/pension
Education reimbursement
Technology bundle including laptop, monitors, headset, keyboard, and mouse
Connectivity reimbursement of $80 per month
$1,000 Licensing Sign on Bonus may be available for candidates with applicable active licenses