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About the role
Key responsibilities & impact- Lead the Project/Program Management team on the Claims Strategy team
- Capture work activities, prioritize initiatives, track progress, allocate resources, and report on key priorities and projects/programs
- Oversee budgets and fiscal responsibilities
- Provide input on staffing, talent development, performance management, and succession planning
- Lead direct reports and support functional-area leaders in achieving business and corporate goals
- Influence department goals, strategy, and culture/work environment
- Build trusted relationships with stakeholders and partner across areas of responsibility and business units
- Assign projects based on staff experience and ability; monitor progress and provide guidance and coaching
- Evaluate strategic initiatives, including cost-benefit and resource analysis
- Ensure projects follow plans and timelines, meet targets and expectations, and adhere to operating parameters
- Negotiate changes in project resources, scope, and prioritization to achieve objectives and timelines
Requirements
What you’ll need- 10+ years of Program Management Office (PMO) experience leading complex, cross-functional initiatives and driving strategic business outcomes
- Extensive claims experience with a strong understanding of claims operations, processes, and organizational priorities
- Demonstrated leadership skills with the ability to influence stakeholders, build strong partnerships, and lead teams through change
- Experience supporting the operational and/or delivery side of claims, including process improvement, execution, and performance management
- Strong communication, organizational, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment
- Background investigation required
- Generally does not sponsor individuals for employment-based visas for this position
- Dedicated, private workspace free from distractions with appropriate desk and seating
- Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Benefits
Comp & perks- Medical, dental, and vision coverage
- Allstate pension plan and 401(k) savings plan
- Ayco financial coaching
- Spring Health mental and emotional wellbeing resources
- Paid parental leave
- Adoption reimbursement
- Paid time off
- Tuition reimbursement
- Wellness incentives
- Allstate Foundation donation match and grant opportunities
- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
- Monthly connectivity reimbursement to help offset internet costs
