SIU Desk Investigator

Allstate

. Investigate and analyze complex, multi-discipline coverage and claims referred to the Special Investigative Unit for potential fraud .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $62,100 - $105,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting complex fraud investigations, particularly in Auto, Homeowners, and Specialty Lines, while utilizing analytic tools and SIU field intelligence to substantiate claims. Proficient in managing claim reviews, coordinating with vendors, and validating investigation outcomes to support decision-making processes.

Highest-signal resume keywords

Licensed SIU Desk InvestigatorComplex Fraud InvestigationsBodily Injury Claims ExperienceAnalytic Tools ProficiencyInsurance Licensing Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud InvestigationClaims AnalysisBackground SearchesScene InvestigationsMedical Notes ReviewSurveillance TechniquesData EvaluationDocument SummarizationClaim Data EntryField Investigation Management

Soft Skills

Attention to DetailProblem-SolvingCommunication SkillsConflict ResolutionResearch Skills

Certifications & Qualifications

Active Insurance License

Industry Keywords

Special Investigative UnitAuto InsuranceHomeowners InsuranceSpecialty LinesClaims Management

About the role

Key responsibilities & impact

Investigate and analyze complex, multi-discipline coverage and claims referred to the Special Investigative Unit for potential fraud
Handle complex attorney-represented and unrepresented claims and moderate to complex losses
Conduct background searches, scene investigations, clinic inspections, recorded statements, witness interviews, and social media searches
Review and analyze medical notes, bills, and property damage
Conduct surveillance and create scene reconstructions as needed
Determine whether fraud can be substantiated and support lawsuits
Manage claim review and determine when field investigation is needed
Coordinate with vendors and provide recommendations supporting claim decisions
Enter SIU claim data into multiple systems
Review fraud outcomes to validate whether denial is appropriate
Update files with investigation outcomes and return files to MCO when fraud is not established or evidence is insufficient
Conduct complex online data searches, research, and evaluation
Validate information obtained through investigations and follow up on leads
Summarize documents and document claim files with notes, evaluations, and decision-making processes
Use analytic tools and SIU field intelligence to identify complex claims and support evidence of fraud and damages
Research and respond to complex customer communications, concerns, conflicts, or issues
No supervisory duties

Requirements

What you’ll need

Experienced licensed SIU Desk Investigator
Experience conducting complex fraud investigations across Auto, Homeowners, and Specialty Lines
Prior Bodily Injury claims experience preferred
Active insurance license holders must terminate all existing appointments before onboarding and must not hold outside appointments during employment
Applicants with a resident producer license must surrender that license when instructed by the licensing team
Background investigation required
Dedicated, private workspace free from distractions
Appropriate desk and seating for working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload
Must comply with applicable insurance licensing requirements
Allstate generally does not sponsor individuals for employment-based visas for this position

Benefits

Comp & perks

Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Remote work arrangement
Incentive pay (commission, bonus, etc.) if applicable