SIU Field Investigator

Allstate

. Investigate and analyze highly complex, multi-discipline coverage and claims referred to the SIU for potential fraud .

Posted 11/3/2026full-timeRemote • United StatesMid-LevelSenior💰 $62,100 - $105,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in investigating complex claims and identifying potential fraud through analytical thinking and investigative interviewing. Proficient in managing vendor relationships and conducting thorough background searches and site inspections.

Highest-signal resume keywords

Investigative ExperienceSIU ExperienceFraud InvestigationsAnalytical ThinkingDecision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Background SearchesScene InvestigationsClinic InspectionsRecorded StatementsWitness InterviewsMedical Notes ReviewProperty Damage AnalysisECL Claims InvestigationMulti-Discipline Coverage AnalysisFraud Outcome Validation

Soft Skills

Critical ThinkingTime ManagementConflict ResolutionCustomer Communication

Tools & Technologies

Analytic ToolsClaim System

Certifications & Qualifications

Active Insurance License

Industry Keywords

FraudSpecial InvestigationsSurveillanceClaims ManagementVendor Performance

About the role

Key responsibilities & impact

Investigate and analyze highly complex, multi-discipline coverage and claims referred to the SIU for potential fraud
Support the Arkansas state territory across Auto, Homeowners, and Specialty Lines
Conduct background searches, scene investigations, clinic inspections, recorded statements, witness interviews, and social media searches
Review and analyze medical notes, bills, property damage, and other claim documentation
Determine whether fraud can be substantiated and support lawsuits
Make claim decisions regarding highly complex investigations and pursue restitution
Manage vendor relationships and oversee vendor performance
Conduct online data application searches, research, and evaluation
Review fraud-outcome investigations and validate whether denial is appropriate
Conduct site inspections at body shops, medical clinics, loss locations, and similar sites
Resolve complex customer communications, concerns, conflicts, and issues
Use analytic tools and SIU field intelligence to identify claims for investigation and support evidence of fraud and damages
Summarize documents and enter claim-system notes documenting evaluations and decision-making
No supervisory duties

Requirements

What you’ll need

Prior investigative experience required
Strong preference for SIU experience
Demonstrated experience identifying, investigating, and resolving suspicious claims
Experience conducting background searches, scene investigations, clinic inspections, recorded statements, witness interviews, and social media searches
Ability to review and analyze medical notes, bills, and property damage
Ability to investigate complex, multi-discipline coverage and claims, ECL claims, and significant losses
Analytical thinking, critical thinking, decision making, fraud investigations, investigative interviewing, law enforcement, special investigations, surveillance, and time management skills
Must be authorized to work in the United States
Active insurance license holders must terminate existing appointments before onboarding and cannot hold outside appointments during employment
Applicants with a resident producer license seeking an adjuster role must surrender that license when instructed
Dedicated, private home workspace free from distractions
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement for employees eligible to work from home
Remote work arrangement
Equal employment opportunity and protected-category consideration
Work visa sponsorship is not provided