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Alma Lasers North America

Regulatory and QA Project Coordinator

Alma Lasers North America

. Coordinate and collaborate with internal departments for complaint investigation .

Posted 10/8/2026full-timeBuffalo Grove • Illinois • United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and the ability to coordinate cross-departmental collaboration for complaint investigations and audit activities. Proficient in data tracking, report compilation, and supporting training materials in a regulated medical device environment.

Highest-signal resume keywords
Bachelor's DegreeERP (NetSuite) ExperienceFDA Regulated Medical Device ExperienceMicrosoft Applications (MS Office, Excel, PowerPoint, Outlook)Excellent Organizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data TrackingReport CompilationComplaint InvestigationAdverse Event ManagementAudit Preparation and Follow-Up
Soft Skills
Emotional IntelligenceMultitaskingMentoring
Tools & Technologies
QA/Regulatory DatabasesElectronic Data Upload and Entry
Industry Keywords
Health Canada RegulationsMedical Device Environment

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Coordinate and collaborate with internal departments for complaint investigation
  • Track metrics and collect data
  • Develop and support general training and meeting materials, including invitations, agendas, and minutes
  • Compile reports from selected QA/Regulatory databases and inform QA/Regulatory leadership of concerns
  • Support management of adverse events and ensure issues are reported accurately
  • Follow up with project teams for supporting documentation and ensure QA/Regulatory recommendations are provided
  • Prepare and organize essential document folders, package trackers, and electronic data upload and entry
  • Support audit activities, including preparation, conduction, and follow-up
  • Work closely with clinical, sales, customer service, and field service teams regarding equipment used in direct patient care
  • Assist in mentoring peers and other departments as needed

Requirements

What you’ll need
  • Bachelor’s degree or equivalent experience
  • ERP (NetSuite) experience preferred
  • Experience in the FDA and Health Canada regulated medical device environment preferred, but not required
  • Microsoft Applications (MS Office, Excel, PowerPoint, and Outlook)
  • Excellent organizational skills
  • Emotional Intelligence
  • Ability to multitask
  • Ability to work on-site in Buffalo Grove, IL
  • Eligibility to work in the United States; employment eligibility verification required
  • Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Benefits

Comp & perks
  • Equal opportunity employer
  • 0% travel required