Field Service Technician II

Alma Lasers

. Travel to customer sites throughout the continental United States with East Coast focus .

Posted 11/11/2026full-timeTampa • Florida • United StatesMid-LevelSenior💰 $42 - $46 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in diagnosing and repairing medical instruments, with a strong focus on preventative maintenance and technical troubleshooting. Proficient in reading diagrams and schematics, utilizing various tools and technologies to ensure equipment functionality and compliance with safety standards.

Highest-signal resume keywords

Field Service ExperienceElectrical RepairISO 13485 KnowledgeTechnical TroubleshootingPreventative Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Component Level RepairLow Voltage Electrical RepairDevice CalibrationReading Diagrams and SchematicsRepair DocumentationTechnical Troubleshooting SupportPreventative Maintenance SchedulingTesting Machines After RepairMultimeter UsageOscilloscope Usage

Soft Skills

Positive AttitudeExcellent Organizational SkillsAbility to MultitaskMentoring SkillsCollaboration with Client Relations

Tools & Technologies

Microsoft ApplicationsNetSuiteSalesforcePower MetersHand Tools

Certifications & Qualifications

Associates Degree in Electrical or Electronic RepairDocumentation for Work EligibilityISO 13485 Certification Knowledge

Industry Keywords

Medical InstrumentsField ServicePreventative MaintenanceTechnical SupportRepair Documentation

About the role

Key responsibilities & impact

Travel to customer sites throughout the continental United States with East Coast focus
Repair Alma Lasers equipment and complete scheduled Preventative Maintenance
Provide level two technical troubleshooting support via phone to customers and internal employees
Diagnose and troubleshoot malfunctioning medical instruments or equipment
Repair equipment after diagnosis
Read diagrams and schematics to perform full board swaps as needed
Test machines after repair to ensure proper functionality
Maintain and complete repair documentation paperwork
Abide by company safety and health policies
Perform low voltage electrical repair using multimeters, oscilloscopes, and hand tools
Set appointments for preventive maintenance, service calls, and installations
Work closely with the Client Relations team to resolve customer issues
Perform device calibration using specified test equipment such as power meters
Mentor and aid other field service personnel
Develop troubleshooting documents for the Client Relations team
Assist in mentoring peers and other departments as needed

Requirements

What you’ll need

Associates degree in electrical or electronic repair, or equivalent experience
4+ years of Field Service experience
Experience with component level repair, preferred
Knowledgeable of ISO 13485 certification, preferred
Positive attitude and approach to the job responsibilities and the Alma team
Ability to read diagrams and schematics
Microsoft Applications (MS Office, Excel, Visio, PowerPoint, and Outlook)
NetSuite and Salesforce experience, preferred
Excellent organizational skills
Ability to multitask
Documentation showing eligibility to work in the United States will be required
Ability to occasionally sit; climb or balance; and stoop, kneel, crouch or crawl
Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds
Specific vision abilities including close, distance, color, peripheral, depth perception, and focus adjustment
75-90% travel as needed

Benefits

Comp & perks

Eligible for overtime pay in accordance with state and federal guidelines