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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a strong commitment to enhancing the quality of life for older people through personalized support plans and effective advocacy within health and social care services. Proficient in managing technology and data systems to monitor service delivery and achieve SMART targets.
Highest-signal resume keywords
Personalized Support PlanningAdvocacy for Older PeopleKPI ManagementTechnology and Data ManagementStakeholder Partnership Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Needs AssessmentResource AllocationReport WritingCRM Database ManagementSMART Target Achievement
Soft Skills
Problem-SolvingCommunicationOrganizational SkillsAttention to DetailNegotiation
Tools & Technologies
ALONE’s Quality Management SystemsCommunity Services CoordinationTechnology Installation for Wellbeing
Certifications & Qualifications
Full Clean Driving Licence
Industry Keywords
Older People ServicesSupport CoordinationReferral PathwaysCommunity Engagement
About the role
Key responsibilities & impact- Devise personalised support plans to address challenges and enhance older people's quality of life
- Provide access to ALONE’s services and coordinate access to other community services
- Advocate for older people's needs within health, social care and welfare services
- Establish and nurture referral relationships with statutory and non-statutory agencies
- Develop and maintain referral pathways for ALONE’s Support Coordination services
- Adhere to ALONE’s quality management systems and policies
- Monitor and manage KPIs and SMART targets
- Deliver timely reports on service developments, challenges and achievements
- Manage the distribution and installation of technology supporting older people's wellbeing and safety
- Maintain records in ALONE’s CRM database
Requirements
What you’ll need- Demonstrated passion for improving the lives of older people and commitment to ALONE’s mission
- Problem-solving skills focused on efficient needs assessment and resource allocation
- Excellent written and verbal communication abilities
- Ability to foster partnerships and negotiate effectively with diverse stakeholders
- Proficiency in technology and data management systems
- Good organisational and multitasking skills
- Solution-focused approach to complex challenges
- Keen attention to detail
- Enthusiasm for setting and achieving SMART targets
- Self-starter with capacity to work well with stakeholders
- Full clean driving licence and own transport are mandatory
- Willingness and ability to travel within the community
- No background in older people-related fields is required
Benefits
Comp & perks- 35-hour working week (core hours 9-5)
- Annual salary reviews
- Time Off in Lieu
- Mileage policy for applicable roles
- Death in Service after 6 months’ probation successfully completed
- Travel Saver Schemes
- Sick Pay Scheme after 6 months’ probation successfully completed
- Bike to Work Scheme
- HSF Partnership
- Comprehensive Training & Development
- Bespoke Induction Programmes
- Progression Opportunities
- Further Education Opportunities
- Employee Assistance Programme with 24-hour support
- GP telephone advice
- Virtual Doctor
- Private Prescription Service
- 6 structured Counselling/Emotional Wellbeing Service
- Legal Helpline