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Alpaca

Senior Sales Engineer

Alpaca

. Provide technical support and relationship management for existing enterprise customers as a trusted technical advisor throughout the partner lifecycle .

Posted 11/1/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support and relationship management for enterprise customers, with a strong focus on API integration and implementation. Capable of translating complex technical concepts into clear specifications while collaborating with cross-functional teams to enhance product offerings.

Highest-signal resume keywords
Technical Support for Enterprise CustomersAPI Integration and ImplementationREST APIs and SDKs ProficiencySales Engineering ExperienceFintech and Capital Markets Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
REST APIsSDKsSoftware Integration WorkflowsPostmanWebSocketsGrafanaJSONFIX ProtocolOpenAPIReadMe
Soft Skills
Relationship ManagementProject ManagementAttention to DetailCommunication SkillsProblem-Solving
Tools & Technologies
Alpaca PlatformMetabase
Certifications & Qualifications
SIESeries 7
Industry Keywords
FintechCapital MarketsBrokeragePost-Trade OperationsSettlement OperationsRegulatory Compliance

Tech Stack

Tools & technologies
Grafana

About the role

Key responsibilities & impact
  • Provide technical support and relationship management for existing enterprise customers as a trusted technical advisor throughout the partner lifecycle
  • Partner with Sales and Solutions teams on pre-sales technical discussions, solution design, API consultations, and product and technical use cases for prospective clients
  • Guide new enterprise customers through API integration, implementation, and onboarding
  • Collaborate with Product and Engineering to improve localized experiences and translate business and technical requirements into clear specifications
  • Serve as the product and technical subject matter expert for the Alpaca platform
  • Work with local compliance and operations teams to understand local and regional product requirements
  • Own technical sales engagement end-to-end, including discovery calls, solution validation, RFPs, security questionnaires, and demo strategy and execution
  • Create sales support materials and documentation for new features and products
  • Coordinate with local regulators, vendors, and partners, relaying requirements to global Product and Engineering teams
  • Help customers adopt Alpaca's platform while maintaining high technical and customer support standards; travel as needed
  • Track product development timelines and work with the product team to test and roll out new features to partners

Requirements

What you’ll need
  • Experience supporting enterprise / B2B customers in a technical, sales engineering, or solutions engineering role (typically 5+ years), ideally at API or SaaS-first companies
  • Strong understanding of REST APIs, SDKs, and software integration workflows
  • Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON
  • Ability to translate complex technical concepts into simple, understandable terms
  • Ability to manage multiple assignments simultaneously, work independently, and drive projects to completion with close attention to detail
  • Nice-to-have: Experience in fintech, capital markets, brokerage, or financial APIs; experience at a Broker-Dealer or securities firms
  • Nice-to-have: Knowledge of brokerage, post-trade, and settlement operations, as well as regulatory context
  • Nice-to-have: Closing enterprise deals alongside Account Executives
  • Nice-to-have: US securities qualifications (e.g., SIE and/or Series 7)
  • Nice-to-have: Familiarity with Metabase
  • Nice-to-have: Experience working with the FIX protocol
  • Nice-to-have: Experience working with OpenAPI, ReadMe, and documentation
  • Spanish or Portuguese is a nice-to-have

Benefits

Comp & perks
  • Competitive Salary & Stock Options
  • Health Benefits
  • New Hire Home-Office Setup: One-time USD $500
  • Monthly Stipend: USD $150 per month via a Brex Card