Community Relations Advisor – Expressions of Interest

Alpes Isère Habitat

. Welcome and support tenants, particularly with complaints and request follow-up .

Posted 11/10/2026full-timeFranceMid-LevelSenior💰 €2,178 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and service skills while managing tenant relations and ensuring high service quality. Proficient in conducting inspections, handling complaints, and maintaining effective communication with stakeholders.

Highest-signal resume keywords

Customer Relationship ManagementBuilding Defects KnowledgeInterpersonal SkillsOrganizational SkillsCategory B Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Move-In InspectionsMove-Out InspectionsTechnical MonitoringClaims ManagementAnalytical Skills

Soft Skills

Strong Communication SkillsNegotiation SkillsProactive RecommendationsService Quality Focus

Tools & Technologies

Office Software

Certifications & Qualifications

Category B Driver's License

Industry Keywords

Tenant SupportService QualitySocial MonitoringProperty Management

About the role

Key responsibilities & impact

Welcome and support tenants, particularly with complaints and request follow-up
Conduct move-in and move-out inspections, advisory visits, and technical monitoring
Manage claims: follow-up, support, assessments, and commissioning of works
Participate in tenant meetings and maintain social monitoring
Contribute to service quality and customer satisfaction
Represent Alpes Isère Habitat
Ensure homes are let under good living conditions
Maintain technical and social monitoring
Ensure effective communication between tenants, Alpes Isère Habitat, and its partners
Report to the Head of the Property and Community Relations Department

Requirements

What you’ll need

Minimum two-year post-secondary qualification in a field relevant to the activities
Proven professional experience of 3 to 5 years
Strong field presence and practical orientation
Knowledge of building defects and pathologies
Thoroughness and strong organizational and service skills
Ability to make proactive recommendations
Proven interpersonal and negotiation skills
Strong understanding of customer relationship and service quality challenges
Comfortable using office software and handling administrative tasks
Strong written and verbal communication skills
Analytical and summarization skills
Category B driver's license required, with travel to the various sites in the assigned area

Benefits

Comp & perks

Full-time position over four days per week
Remote work agreement
Supplementary health insurance
Meal vouchers
Disability and life insurance benefits
PERO company retirement savings plan
Works Council (CSE)
Mobility plan
Work-life balance
Opportunities for autonomy and career development
Public service mission