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Account Manager, Corporate
AlphaSense. Develop three-dimensional relationships with customers and key stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong relationship management and business acumen to effectively engage with clients and drive retention and growth. Proficient in client engagement strategies within a SaaS environment, with exceptional communication skills to convey complex information simply.
Highest-signal resume keywords
Relationship ManagementClient Engagement StrategiesBusiness AcumenRevenue GrowthRetention Rate Forecasting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Intellectual CuriosityAdaptabilityOral CommunicationWritten CommunicationPresentation Skills
Industry Keywords
Fortune 1000 ClientsSaaS EnvironmentClient Value StoriesProactive OutreachStakeholder Engagement
About the role
Key responsibilities & impact- Develop three-dimensional relationships with customers and key stakeholders
- Serve as the main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions
- Retain and grow the customer base
- Collaborate with Account Executives to identify and pursue growth opportunities
- Maximize retention rates across the book of business
- Drive adoption of AlphaSense solutions across existing client business units
- Exceed monthly, quarterly, and annual revenue goals
- Identify revenue at risk and help prevent churn
- Forecast retention rates
- Understand client businesses, roles, projects, and performance metrics
- Cultivate relationships so AlphaSense is viewed as a business partner
- Hold business reviews with key stakeholders
- Conduct proactive outreach with relevant materials and information
- Serve as a physical presence within clients through floor walks and lunch-and-learns
- Advocate for AlphaSense to clients and for clients within AlphaSense
- Gather client value stories and product feedback for product development, marketing, and sales
Requirements
What you’ll need- Demonstrated success managing and growing relationships within Fortune 1000 clients
- Strong internal and external relationship management skills
- Strong business acumen
- Commitment to effective processes and tactics
- Natural intellectual curiosity and ability to learn and adapt quickly
- Understanding of best practices for client engagement within a SaaS environment
- Exceptional oral, written, and presentation skills
- Ability to distill and explain complex issues in simple terms
- Prior Energy & Industrials industry experience is not required
Benefits
Comp & perks- Performance-based bonus
- Equity
- Generous benefits program