Account Manager, Life Sciences

AlphaSense

. Develop three-dimensional relationships with customers and key stakeholders to retain and grow the customer base .

Posted 10/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management with a focus on client retention and growth, leveraging strong relationship management skills to drive adoption of solutions and achieve revenue targets. Proficient in understanding client needs and delivering value through effective communication and proactive engagement.

Highest-signal resume keywords

Account ManagementClient RetentionRelationship ManagementSaaS Client EngagementRevenue Growth

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Business AcumenExceptional Oral CommunicationExceptional Written CommunicationPresentation SkillsAbility to Distill Complex Issues

Industry Keywords

Fortune 1000 ClientsClient Portfolio ManagementBusiness ReviewsProactive OutreachClient Value Stories

About the role

Key responsibilities & impact

Develop three-dimensional relationships with customers and key stakeholders to retain and grow the customer base
Serve as the main point of contact for inbound queries, outbound engagement, relationship updates, and renewal discussions
Manage a portfolio of clients within an industry-aligned book of business
Collaborate with Account Executives to identify new business opportunities and expand the footprint within client accounts
Maximize retention rates across the book of business
Drive adoption of AlphaSense solutions into additional business units and exceed monthly, quarterly, and annual revenue goals
Identify revenue at risk to help prevent churn
Forecast retention rates
Understand client businesses, roles, responsibilities, projects, and performance metrics
Cultivate relationships with users and key stakeholders so AlphaSense is viewed as a business partner
Hold business reviews with key stakeholders
Conduct proactive outreach with relevant materials and information
Serve as the physical presence within clients through floor walks and lunch-and-learns
Advocate for AlphaSense to clients and for clients within AlphaSense
Gather client value stories and product feedback for product development, marketing, and sales

Requirements

What you’ll need

At least three years of experience in an account management role
Experience owning retention and growth for an existing book of business
Experience carrying renewal and expansion targets for managed client accounts after the initial sale
Demonstrated success managing and growing relationships within Fortune 1000 clients
Strong internal and external relationship management skills
Strong business acumen and commitment to effective processes and tactics
Ability to learn and adapt quickly
Understanding of best practices for client engagement within a SaaS environment
Exceptional oral, written, and presentation skills
Ability to distill and explain complex issues in simple terms
Prior experience in the listed industries is not required

Benefits

Comp & perks

Performance-based bonus may be offered
Equity may be offered
Generous benefits program
Reasonable accommodation for qualified employees with protected disabilities, as required by applicable laws
AlphaSense never asks candidates to pay for job applications, equipment, or training