Principal Product Manager – Enterprise Admin Experience

AlphaSense

. Define and lead the development of Enterprise Administration at AlphaSense .

Posted 9/17/2026full-timeRemote • New York • United StatesLead💰 $190,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise lifecycle management and cross-functional transformation initiatives within enterprise SaaS, focusing on optimizing workflows and enhancing customer experience. Proven ability to influence stakeholders and drive strategic alignment across technology and operational teams.

Highest-signal resume keywords

Enterprise Lifecycle ManagementCross-Functional Transformation InitiativesWorkflow Mapping and RedesignStakeholder AlignmentSaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise AdministrationAccount ConfigurationProvisioningCustomer Lifecycle SystemsInternal Tooling

Soft Skills

Clarity and Momentum DrivingExecution Amid Competing PrioritiesUser-Obsessed Approach

Industry Keywords

SaaSOperational EfficiencyCustomer EmpowermentOnboarding EfficiencyOperational Overhead Reduction

About the role

Key responsibilities & impact

Define and lead the development of Enterprise Administration at AlphaSense
Build systems, workflows, and tooling enabling internal teams and enterprise customers to configure, manage, and scale the platform efficiently
Set direction for enterprise administration across the full customer lifecycle, from account setup and provisioning through ongoing management, growth, and renewal
Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems
Map and optimize the enterprise customer lifecycle from initial provisioning through renewal
Ensure tooling and workflows support scalability and efficiency for AlphaSense users and client administrators
Orchestrate alignment across multiple technology and operational teams for cohesive end-to-end execution
Influence senior stakeholders and executives to drive investment and prioritization for cross-functional initiatives
Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction

Requirements

What you’ll need

10+ years of experience
Track record of driving end-to-end, cross-functional transformation initiatives in enterprise SaaS
Ability to navigate complex organizational structures and align senior stakeholders across product, engineering, operations, and go-to-market functions
Experience mapping and redesigning end-to-end workflows involving multiple systems, disparate teams, and complex edge cases
Experience in enterprise lifecycle management, internal tooling, or admin experience domains
Ideally, exposure to provisioning, account configuration, and customer lifecycle systems
Ability to drive clarity, momentum, and execution amid competing priorities in a high-growth environment
Ability to work at both detailed workflow and strategic executive-discussion levels
User- and outcome-obsessed approach, balancing operational realities with customer empowerment and experience quality

Benefits

Comp & perks

Performance-based bonus
Equity
Generous benefits program
Equal-opportunity employment
Reasonable accommodation for qualified employees with protected disabilities, as required by applicable laws