Clinical Account Manager, EOS – Great Lakes

Alphatec Spine

. Work with Regional EOS accounts to drive system utilization, data access, surgeon adoption/engagement, repeat EOS sales, and implant utilization .

Posted 11/7/2026full-timeRemote • United StatesJuniorMid-Level💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving system utilization and surgeon engagement within the orthopedic and spine medical device sector, while effectively collaborating with cross-functional teams and delivering training on advanced imaging systems. Proven ability to build relationships with key stakeholders and achieve utilization goals through strategic communication and education.

Highest-signal resume keywords

Sales And Account Management ExperienceSpine Or Orthopedics Medical Device KnowledgeCustomer Relationship BuildingTraining And Education DeliveryData Access And Workflow Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ReportingRadiological Acquisition ProtocolsData Management3D ModelingSurgical PlanningEOS System UtilizationCustomer TrainingPost-Installation SupportContract AssessmentRisk Assessment

Soft Skills

Strong Work EthicMotivationTeam CollaborationAutonomous Work AbilityCompetitive Nature

Tools & Technologies

SterEOS WorkstationEOS ProgramsMarketing Communications Tools

Certifications & Qualifications

Hospital Credentialing

Industry Keywords

Orthopedic SolutionsSurgeon AdoptionCustomer EngagementMedical Device SalesAccount Management

About the role

Key responsibilities & impact

Work with Regional EOS accounts to drive system utilization, data access, surgeon adoption/engagement, repeat EOS sales, and implant utilization
Interface with spine/orthopedic surgeons, service-line directors, and ATEC/EOS sales teams
Deliver post-installation and follow-up training on the EOS system, sterEOS workstation, and data management/accessibility
Adjust radiological acquisition protocols and optimize workflow and patient imaging care
Educate customers on system updates, upgrades, and retraining opportunities
Provide pre-sale support to the regional capital sales team
Conduct annual customer site visits and provide feedback to ATEC/EOS product managers
Establish foundations for future deployment of 3D modeling, Surgical Planning, and advanced orthopedic solutions
Lead data access initiatives, including stakeholder identification, value communication, contract and risk assessment reviews, and internal coordination
Collaborate with Implementation teams before, during, and after installation to provide customer value and facility efficiencies
Partner with marketing/communications teams to launch EOS programs and maximize program awareness
Train implant sellers throughout the territory on EOS benefits
Drive surgeon adoption through demonstrations and best-practice education
Develop relationships with key opinion leaders, surgeons, and fellows using EOS
Achieve utilization goals, monitor monthly system usage, and report actuals and trends
Attend monthly sales meetings, training programs, and trade shows
Travel within the assigned territory to visit customers
Maintain detailed daily territory and account reporting in Salesforce
Assist sales operations and marketing teams in creating EOS benefits case studies

Requirements

What you’ll need

Bachelor’s degree
2+ years of successful sales and/or account management experience, Spine or orthopedics medical device & surgery knowledge preferred
Demonstrated success working as an integral cross-functional team member
Tangible experience of routinely working with customers and other sales personnel
Aptitude to learn medical and technical information quickly
Strong relationship building skills, a strong work ethic and a competitive nature
High level of motivation with the ability to operate as an individual and team contributor
Ability to work autonomously
Ability to travel up to 50%
Must be eligible for and maintain credentials at all required hospitals, including meeting applicable physical or vaccination requirements
Must be authorized to work in the United States without current or future employer sponsorship

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Free Food & Snacks
Stock Option Plan