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Market Development Specialist, Robotics & Navigation
Alphatec Spine. Provide clinical service, technical support, training, and implementation of the Valence™ Robotic Navigation System and other ATEC enabling intraoperative technologies in spine surgeries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in spinal intraoperative robotics and navigation technologies, along with strong communication and relationship-building skills to effectively support surgical teams and enhance customer satisfaction. Proficient in training and mentoring, with a solid understanding of clinical environments and workflows.
Highest-signal resume keywords
Spinal Intraoperative RoboticsClinical/Surgical Environment ExperienceTraining and MentoringSales and Account Management ExperienceMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Spinal Implant ProceduresTechnical SupportEquipment CalibrationTroubleshootingData CollectionActivity LoggingMarket DevelopmentCustomer Feedback CollectionCredentialingRobotic Navigation System Implementation
Soft Skills
Excellent Communication SkillsStrong Relationship Building SkillsAttention to DetailAbility to Work AutonomouslyTeam Collaboration
Tools & Technologies
Valence™ Robotic Navigation SystemMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Power BIWindowsInternet Applications
Certifications & Qualifications
Hospital CredentialingRelevant Certifications in Clinical/Science Field
Industry Keywords
Spine SurgeryOrthopedicsIntraoperative TechnologiesDegenerative Spinal ProceduresDeformity Spinal ProceduresSales OperationsCustomer ServiceAsset ManagementSurgical WorkflowField-Based Training
About the role
Key responsibilities & impact- Provide clinical service, technical support, training, and implementation of the Valence™ Robotic Navigation System and other ATEC enabling intraoperative technologies in spine surgeries
- Perform demonstrations, installations, new customer and ongoing case support for degenerative and deformity spinal procedures
- Work with Sales Agents, Surgeons, Operating Room Personnel, and Biomedical Departments to support robotic navigation and other technologies
- Conduct on-site training to credential surgeons on system features, functionality, and best practices
- Train and mentor local support teams
- Set up and calibrate equipment
- Assist surgical teams during procedures with setup, workflow, and utilization
- Troubleshoot technical issues during surgery and provide real-time solutions
- Provide ongoing remote support and consultation to local teams
- Partner with Sales Operations, Customer Service, and Set Administration to support customer satisfaction and asset management
- Build relationships with surgeons, hospital administrators, and support teams
- Collect spinal technology market development data
- Align with Marketing and Sales Leadership to achieve strategic objectives
- Maintain knowledge of procedures, implant systems, instruments, and products through education programs
- Adhere to troubleshooting and support procedures
- Participate in field-based training for employees, Sales Agent representatives, and Surgeons
- Collect and disseminate customer feedback
- Submit complaint reports according to quality system requirements
- Maintain subject matter expertise in assigned markets and company products
- Complete activity logs, travel reports, expense reports, and other administrative duties
- Participate in company and industry events
- Maintain current certifications and vendor hospital credentialing
- Participate in surgeon and sales relationship-building programs
- Complete other assigned duties
Requirements
What you’ll need- Relevant knowledge and experience with spinal intraoperative robotics and navigation technologies
- Relevant knowledge and experience with spinal implant procedures, instruments, and products
- Excellent oral and written communication skills
- Experience, understanding, and appreciation of clinical/surgical environments and workflow
- Proficiency in Microsoft Word, Excel, PowerPoint, Power BI, Windows, and internet applications
- Strong relationship building skills, a strong work ethic and strong attention to details
- Ability to perform multiple tasks in a fast-paced, team focused environment
- Demonstrated success working as an integral cross-functional team member
- Aptitude to learn medical and technical information quickly
- Ability to work autonomously and achieve results as both an individual and team contributor
- Ability to travel up to 80 percent of the time
- Bachelor’s degree in a clinical/science concentration or business, marketing or related field; or equivalent combination of education and experience
- 3+ years of successful sales and/or account management experience in spine or orthopedics; sales, market development, navigation/robotics and operating room experience highly preferred
- Must be eligible for and maintain credentials at all required hospitals, including applicable physical or vaccination requirements
- Must be authorized to work in the United States without current or future employer sponsorship
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Stock Option Plan