Assistant II, Medical

AltaMed Health Services

. Function as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team .

Posted 11/4/2026full-timeAnaheim • California • United StatesMid-LevelSenior💰 $26 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care and administrative support within a clinical setting, with a focus on building relationships and providing compassionate service. Proficient in Electronic Health Record (EHR) documentation and mentoring Medical Assistant teams.

Highest-signal resume keywords

Medical Assistant CertificationBilingual English/Spanish/Mandarin/CantonesePhlebotomy CertificationBLS CertificationElectronic Health Record (EHR) Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Care ProceduresTechnical Support ServicesClerical SupportBack-Office ProcessesEHR Documentation

Soft Skills

Compassionate CommunicationRelationship BuildingMentoringListening SkillsTrust Building

Certifications & Qualifications

Medical Assistant CertificatePhlebotomy CertificationBLS Certification

Industry Keywords

Outpatient SettingMedical PracticeClinic SettingPatient ExperienceAdministrative Support

About the role

Key responsibilities & impact

Function as an AltaMed ambassador at the assigned clinic, PSC, or Patient Registry team
Welcome patients and create a positive patient experience by managing expectations with compassion and respect
Assist with direct patient care through routine patient care procedures and technical/clerical support services
Build relationships with patients, listen to them, and gain their trust
Document all specialties in the Electronic Health Record (EHR)
Provide administrative support, including feedback on Back-Office processes to the Nursing Supervisor/Manager
Assist in achieving department goals and objectives
Provide support and guidance to the Medical Assistant team as a mentor and trainer
At the Patient Service Center, perform additional duties over the telephone

Requirements

What you’ll need

A Medical Assistant certificate, along with a high school diploma or equivalent required
A minimum of 1 year of experience as a back office Medical Assistant in the outpatient, medical practice, or clinic setting preferred
Phlebotomy certification preferred
Nationally recognized Medical Assistant certification preferred
Bilingual English/Spanish/Mandarin/Cantonese, depending on location, strongly preferred
Valid BLS certification or higher, following American Heart Association (AHA) or American Red Cross guidelines

Benefits

Comp & perks

Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Discretionary bonuses or incentives may apply