Epic Willow Analyst

AltaMed Health Services

. Provide highly specialized support to pharmacy staff roles throughout the care continuum .

Posted 10/23/2026full-timeCommerce • California • United StatesMid-LevelSenior💰 $99,624 - $124,530 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Epic Willow Ambulatory systems and pharmacy workflows, with a strong focus on project management, system implementation, and team leadership in a healthcare setting.

Highest-signal resume keywords

Epic Willow Ambulatory CertificationPharmacy Operations SupportProject Management Tools ExperienceDatabase and Data Analysis TechnologyTeam Management and Leadership Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Epic ConfigurationHealthcare Information Systems ImplementationData AnalysisPolicy and Procedure DevelopmentSystem Troubleshooting

Soft Skills

Cross-Team CommunicationLeadership SkillsCollaboration

Tools & Technologies

ExcelPowerPointAccessSharePointMicrosoft SQLCognosCrystal ReportsVisio

Certifications & Qualifications

Active Epic Willow Ambulatory CertificationActive License or Certification to Practice as a ClinicianActive Epic Certification in Beacon

Industry Keywords

Pharmacy WorkflowsHealthcare SettingCommunity Connect LocationsDepartment Building

Tech Stack

Tools & technologies

CognosSQL

About the role

Key responsibilities & impact

Provide highly specialized support to pharmacy staff roles throughout the care continuum
Serve as a subject matter expert and strategic leader for the Willow Ambulatory system
Drive innovation and system improvements
Collaborate with leadership on high-impact initiatives
Oversee team performance and ensure the long-term success of the Willow Ambulatory system
Lead planning, design, implementation, and maintenance of existing systems
Support troubleshooting and liaise between technical support, customers, and project teams
Participate in the design, implementation, and training of healthcare information systems and enhanced systems
Apply comprehensive knowledge of pharmacy workflows and Epic system capabilities
Develop, recommend, and oversee implementation of policies and procedures
Educate pharmacists, pharmacy technicians, pharmacy leadership, and other clinicians in their use of Willow

Requirements

What you’ll need

Active Epic Willow Ambulatory & inventory certification required
Minimum of 6 years of experience in a position with the same or similar primary duties in a healthcare setting
Experience must include database and data analysis technology, as well as project management tools
Minimum of 4 years of experience supporting Pharmacy Operations and/or systems experience in a healthcare organization
3+ years of Epic Willow experience required
Experience working with Epic configuration required
A bachelor’s degree in nursing, PharmD, another clinical discipline, information technology/informatics, business, management, communications, or equivalent years of experience
Active license or certification to practice as a clinician is preferred
Active/current Epic certification in Beacon is preferred
Experience in department building and implementing community connect locations is preferred
Proficiency with Excel, PowerPoint, Access, SharePoint, Microsoft SQL 2000 or 2005, Cognos, Crystal Reports, and Visio is highly preferred
History of team management, cross-team communication, and leadership skills is preferred
Experience with project management for data gathering, analyzing, and defining business and functional requirements is preferred
Certified and/or accredited in Compass Rose/Health Planet/Willow inpatient is preferred

Benefits

Comp & perks

Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Discretionary bonuses or incentives may apply