Patient Care Coordinator

AltaMed Health Services

. Act as a liaison between prospects, patients, AltaMed, and the community it serves .

Posted 10/30/2026full-timeLos Angeles • California • United StatesMid-LevelSenior💰 $25 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong advocacy and communication skills to effectively address patient concerns and enhance their overall experience. Possesses expertise in outreach, customer service, and engagement with underserved populations in the healthcare sector.

Highest-signal resume keywords

Customer Service ExperienceOutreach/Marketing/Sales ExperienceCertified Application Assessor (CAC)Bilingual Spanish/EnglishExperience With Underserved Populations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

OutreachMarketingSalesCustomer ServicePatient Advocacy

Soft Skills

CommunicationProblem SolvingEmpathy

Certifications & Qualifications

Certified Application Assessor (CAC)

Industry Keywords

HealthcarePatient ExperienceEnrollment AssistanceQuality of CareAccess to Care

About the role

Key responsibilities & impact

Act as a liaison between prospects, patients, AltaMed, and the community it serves
Provide a channel for patients to seek solutions to problems, concerns, and unmet needs
Act as a patient advocate for non-medical issues for the entire family
Assist patients and family members with concerns relating to their overall AltaMed experience
Address issues including quality of care, staff interaction, access to care, enrollment assistance, general assistance, and information

Requirements

What you’ll need

Minimum high school diploma required
B.S./B.A. degree in healthcare or business administration, or a related field of study, preferred
Minimum of 3 years of direct outreach/marketing/sales experience in the healthcare industry preferred
Minimum of 3 years of experience in Customer Service preferred
Certified Application Assessor (CAC) certification is preferred or needs to be obtained within 90 days of employment
Bilingual Spanish/English or English/Mandarin Chinese or Cantonese or English/Vietnamese is strongly preferred
Experience working with underserved populations preferred

Benefits

Comp & perks

Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Career Advancement & Development opportunities
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
Discretionary bonuses or incentives may apply