Bilingual Credit Agent

Alterfina

. Analyze financing applications by reviewing three months of bank transaction history .

Posted 9/17/2026full-timeCanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and verification skills to assess financing applications, ensuring compliance and accuracy in documentation. Bilingual communication abilities enhance customer service and relationship-building with clients.

Highest-signal resume keywords

Bilingual CommunicationCredit AnalysisFinancial Software ProficiencyCustomer Service OrientationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit AnalysisDebt CalculationDocument VerificationCompliance ReviewData Analysis

Soft Skills

Detail-OrientedOrganizational SkillsInterpersonal SkillsTeam PlayerPositive Attitude

Tools & Technologies

Financial Software

Certifications & Qualifications

College Diploma (DEC)

Industry Keywords

Financing ApplicationsCustomer AgreementsBank Transaction HistoryProof of IncomeEmployment Letters

About the role

Key responsibilities & impact

Analyze financing applications by reviewing three months of bank transaction history
Validate identification documents, proof of income, employment letters, and proof of address, and identify any discrepancies
Calculate debt levels and repayment capacity to support decision-making
Ensure each file is complete and compliant before disbursement
Document decisions and their rationale in the system
Maintain a high level of accuracy for quality reviews and compliance purposes
Contact approved customers to finalize agreements, explain terms and conditions, and answer questions
Provide outstanding customer service
Perform other related duties assigned by the immediate supervisor
Work schedule: Thursday to Monday, 12:00 p.m. to 8:00 p.m.; days off are Tuesday and Wednesday

Requirements

What you’ll need

Bilingual, both written and spoken
College diploma (DEC)
Minimum of two years of experience in a credit or financing role
Efficient, detail-oriented, and organized
Strong analytical and verification skills
Positive attitude and a willingness to suggest improvements
Ability to adapt easily and quickly
Customer service orientation
Ability to quickly establish a relationship of trust with customers
Team player
Ability to develop and maintain strong interpersonal relationships
Proficiency with financial software

Benefits

Comp & perks

Hybrid work model with flexibility between remote work and working in the office
Recognized work-life balance (holder of the Concilivi certification)
Comprehensive insurance coverage (health, dental, and vision), 50% employer-paid
Free access to telemedicine and an Employee and Family Assistance Program (EFAP)
Group RRSP with employer contributions
Generous vacation policy and seven sick days
Recognition program celebrating employee tenure
Access to ongoing training for professional development
Active wellness committee with initiatives throughout the year