First Party Collector

ALTUS Commercial Receivables

. Negotiate payment in full or secure a payment arrangement .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $13 - $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in debt collection processes, including negotiation, dispute resolution, and compliance adherence. Proficient in utilizing Microsoft Office and Salesforce to manage accounts and maintain detailed records.

Highest-signal resume keywords

Debt Collection ExperienceNegotiation SkillsSalesforce ProficiencyAttention To DetailCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryMicrosoft OfficeExcelBasic Math SkillsWriting Skills

Soft Skills

Critical ThinkingInterpersonal SkillsCommunication SkillsOrganizational SkillsDependability

Tools & Technologies

Salesforce

Industry Keywords

CollectionsTelemarketingCustomer ServiceCall Center ExperienceCompliance Requirements

About the role

Key responsibilities & impact

Negotiate payment in full or secure a payment arrangement
Place daily calls to customers on behalf of the client
Create a sense of urgency with non-paying debtors
Work closely with Client Support Representatives to resolve disputes
Contact debtors by phone, mail, or email
Examine debtors’ financial situations
Review documents and contracts
Review and resolve disputes while establishing resolutions
Adhere to compliance requirements
Resolve cases through closure or escalation
Collaborate with clients, sales, and peers on delinquent accounts
Meet or exceed monthly phone, activity, and fee quotas

Requirements

What you’ll need

Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office
Data entry and strong computer skills
Excel preferred
Critical thinker
Basic math and writing skills
Salesforce experience is a plus
Strong attention to detail and goal-oriented
Ability to de-escalate adverse situations
Strong interpersonal, communication, and organizational skills
Dependability

Benefits

Comp & perks

Monthly bonus up to $500 (DOE)
Benefit package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Remote/telecommute position