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Mid-Level Systems Engineer, Telecom
AM53 Smart Solutions. Support and enhance Telecom and mobile connectivity services (M2M/IoT) .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and enhancing Telecom and mobile connectivity services, with a strong focus on M2M/IoT solutions, incident management, and performance monitoring. Proficient in technical relationship management and collaboration across engineering and operations teams to ensure high availability and reliability of services.
Highest-signal resume keywords
Bachelor's Degree In Information TechnologyExperience With TCP/IP NetworksExperience With Telecommunications And Mobile NetworksExperience With M2M/IoT ConceptsExperience With Incident Management And Root Cause Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TCP/IP NetworksRoutingWAN ConnectivityM2M/IoTPublic And Private APNsVPNsDNSDHCPNATTroubleshooting Networks
Tools & Technologies
SplunkJiraMonitoring And Observability Tools
Certifications & Qualifications
Knowledge Of ITIL
Industry Keywords
TelecomMobile Networks3G4G/LTE5GPayment ProcessingMerchant AcquiringPOS ConnectivityHigh-Availability EnvironmentsAutomation And Data Analysis
Tech Stack
Tools & technologiesDNSIoTSplunkTCP/IP
About the role
Key responsibilities & impact- Support and enhance Telecom and mobile connectivity services (M2M/IoT)
- Monitor the availability and performance of services and POS terminals
- Investigate and resolve connectivity, network, and data communications incidents
- Perform root cause analysis and define corrective and preventive actions
- Work with telecom operators and vendors to address incidents and improve services
- Track operational and performance indicators
- Participate in projects involving the expansion, redundancy, and evolution of the Telecom infrastructure
- Conduct technical acceptance testing and validation of new solutions
- Prepare and maintain technical documentation and operating procedures
- Collaborate with Engineering, Networks, Security, and Operations teams
- Participate in changes and activities related to service maintenance
Requirements
What you’ll need- Bachelor’s degree in Information Technology or a related field
- Experience with TCP/IP networks
- Experience with routing and WAN connectivity
- Experience with telecommunications and mobile networks (3G, 4G/LTE, and 5G)
- Experience with M2M/IoT concepts
- Experience with public and private APNs
- Experience with VPNs and secure connectivity
- Experience with DNS, DHCP, and NAT
- Experience troubleshooting networks and connectivity
- Experience monitoring availability and performance
- Experience with incident management and root cause analysis
- Experience in critical, high-availability environments
- Experience with payment processing, merchant acquiring, or POS connectivity
- Experience in large-scale M2M/IoT environments
- Technical relationship management with telecommunications operators
- Knowledge of monitoring and observability tools
- Experience with Splunk, Jira, or similar tools
- Knowledge of ITIL
- Experience with automation and data analysis